ALLPOWERS UK Bewertungen 

Owned a power bank for 1 year and it just stopped working, I reached out to their support who asked me 4 times to send my order number and details, sent everytime. They then stopped responding. I wish I had read these reviews before ordering as I would have chosen another company. I really am glad I used my credit card to make the payment as I am progressing a claim this way

If you pay your money and receive nothing with the bull$hit the carrier did it correct AVOID All power. unless you want to be ripped off

Allpowers r2500 V2 worked for approx 8 months faultless then the product broke and wouldn't charge past 5%, various emails have been sent for the last 3 weeks however this is proving to be very slow to say the least from what I've seen I would avoid these products at all costs as the warranty seams to be none existent

Solar panel was purchased on the presumption it would arrive within 1 to 3 business days at stated, we are now on week 3 and no sign of panel, customers services are slow to return your emails if at all!! Sent out to Evri apparently for delivery and they could not prosses because of size of package,still have no idea who has the package and when it's likely to arrive if ever,I have now requested a full refund, I will keep you updated if and when I get a refund or if it ever turns up??
Update: Still no panel, but I have now received a full refunded from the worry free purchase insurance (Seel) I won't be purchasing anything else from All powers UK in the future.

Avoid Avoid Avoid. I returned a solar panel after it arrived late. Signed for delivery to the address provided by their virtual assistant. Parcel signed for but this scam company have no trace. My parcel is according to them lost and never reached the warehouse. I’m now £139 out of pocket. Customer service is none existent. Please read other reviews, I wish I had.

Be warned the WARRANTY doesn’t exist!

I’ve had a powerbank by Allpowers and it broke after 5 months they say it’s under warranty and even had me send them my old unit but when trying to make a claim they send generic replies from china and have a number of excuses why they haven’t sent me a replacement unit such as they can’t find my address. I’ve tried to raise formal complaint twice and their generic reply from “Rachel” in China says their UK stock runs out or they can’t find my address they’ve basically stolen my broken unit by having me send them it back and won’t send me a replacement! Crazy they’re able to operate in the UK. AVOID!!!

In fairness I have just received a brand new unit in the post big ups Rachel she’s legit - August early as promised.

I bought a R600 powerbank in January guaranteed and under warranty. It failed after 5 months so I tried to let them know and return it. Here was the first problem the claims page 'didn't work', so eventually I sent emails to all addresses I could find. Got a reply obviously from China asking for purchase details, fair enough, so I sent them. I'm now on my 5th request to send the details I've sent 4times now. I'm beginning to get the firm idea that there is no such thing as a warranty on their products, BEWARE

​Do not trust this company, I bought through them on aliexpress and what was meant to be 5 day delivery, kept getting extending, it is over 3 weeks, they ask me if I want to upgrade" an order for £170 via PP payment and they can despatch immediately from UK, They will try to send you an email address (using a suspicious .net domain instead of the official company domain) and demand that you pay them directly via PayPal ("PP") outside of the AliExpress platform.
​When I refused and insisted on keeping the transaction official to protect my buyer rights, they claimed an official link would take "at least 20 days" to try and bully me into it, followed by total arrogance in the chat.
​This is a massive violation of AliExpress terms and a classic safety trap. If you pay them directly off-site, you lose all your buyer protection and your money. Avoid this specific store and buy your power gear from a reputable, honest seller instead!

Bought a S300 battery a couple of years years ago, it has had very occasional use before stopping to charge. Supposed to still be under warranty but customer service won't even reply.

Shitty faulty products, shit customer service, non reliable, piss takers... crap of china-china performers in Europe.. We should not be accepting these qualities in our territories.

Don't buy. Items turned up damaged and missing solar. Emails get ignored and you can't return damaged items without them emailing and doing a return label. Other reviews say the same. Item was also used not brand new hence why they wr cheaper than the leading brand

Just hope it doesn’t go wrong. Only had it a year and used about 5 times it now will not charge over 50%.
I have tried for about a month now to get in touch with someone and sent about 30 emails from about 5 different e mails. I had one reply asking where I bought it from and order number which I sent and then they didn’t email back after that.
They also have no contact number.
Do not buy.

Paid for the item, but the delivery address was missing the first line, even though the full address was correctly shown on the order.

I emailed them to explain the issue, but the courier still attempted delivery. The parcel was then returned to their warehouse in Stockport.

I am still waiting for my refund, and they are not responding to my emails. I have now had to raise a dispute through PayPal.

Bought a s2000 pro, it was damaged and definitely been used and it came without a power cable, they offered £30 compensation which is a joke,told to return the unit which last time I did this with another company it never got there and I lost a lot of money, so basically iam stuck with it,customer service is in China so good luck with that one.

Terrible quality and terrible customer service!
Brought a power bank which came faulty, Allpowers would swap or fix it so had to live with it, then after a few trips it never took any charge! Now they are robbing me off and trying to get out of sorting it out for me!

I brought the R600 and solar panel and it worked twice, i have come to charge it up to use for a third time ready for a weeks camp out and it wont charge it shows error codes and beeps at me, i have gone through the manual which is not very good and tried google to see the issue and it seems theres a lot of un happy customers out there all with the same issue. I brought this on the UK web site and the only way to contact them for help is by email as no phone number and when you try the chat on the web.site you might aswell talk to a brick wall as you will get more responce from it. When you finally get an email back its not from the UK its from China and all the ask is for you to send a video of the issue so all in all not a great place to spend your hard earnt money as any issues the power pack becomes a very expencive door stop

Purchased a battery from ALLPOWERS UK (yes UK apparently). I have had it for just under a year and it keeps dying at around 50-60% when I’m using it. Apparently it needs “calibrating” for it work properly but I don’t believe them.

After weeks of asking for help they told me they would organise a pick up from me, 4 weeks later it still hasn’t been picked up. Customer service is appalling and non existent.

BATTERIES ARE FROM CHINA - NOT UK

Allpowers offer apparently well made products, but at a price a notch below their competitors. There's a reason for this:

Nearly non existent customer service.

I received the r2500 - a battery which was entirely broken on arrival. Because of the extremely slow customer service - days between emails - it took over a week for them to accept there was an issue.

I now write this nearly a month later, trying to arrange a return that does not involve taking a 30 kg battery to a depot an hour outside London. I am worried that I will be unable to get my money back or receive a replacement. They are entirely dismissive and practically un-responsive in addressing this concern.

I would heavily recommend purchasing from a different company. The competitors offer superior customer service - with Allpowers, you are taking quite a big gamble.

I bought the AllPowers R1500 Lite specifically to run a 5W continuous load for 7+ days, as suggested by AllPowers’ own calculator and confirmed via email before purchasing. In reality, the unit shut down after just 5 days, and the display showed wildly inaccurate information (including ~83% “remaining” at shutdown). I recorded the entire runtime with data, photos and a plotted discharge curve.

Despite providing all of this, customer support kept asking me to send a “video” — something that simply cannot show a 5-day runtime failure and adds no diagnostic value. Over more than a week, I received repeated canned questions (“how long per day do you use it?”) even after answering clearly multiple times. There is no person to speak to, no phone number, and no meaningful technical engagement — just the same scripted responses on loop.

I requested a return well within the 15-day window, yet AllPowers has refused to issue a return authorisation or even acknowledge the request properly. I’ve provided all evidence asked for and more, and still cannot get a resolution or a return arranged.

A premium-priced product should work as advertised, and customer support should help when it doesn’t. Instead, this has been one of the most frustrating and circular support experiences I’ve had with any tech company.

Just returned a S200 Power Station as the listing on their website states a more premium battery technology, whilst the unit received had a cheaper, lower quality battery technology (with massive difference on the likely lifespan of the product). The customer service seems very blase regarding this and two weeks on, the inaccurate & misleading description remains on thier website. To be fair though, they have processed my refund promptly.