learndirect Limited Bewertungen 

He was really helpful throughout the registration process

I enrolled on a degree pathway course and initially I was very happy and really looking forward to undertaking the course having done some computer coding and database design in the past. However after looking at the resources and learning materials it looked very thrown together, full of repetition and totally lacking in some areas. I then decided to do a Google search on reviews for Learn Direct, yes I should have done that beforehand, I was shocked at stories or courses being cancelled part way through and having to change to another course and start from scratch. Stories of waiting a year to receive the qualification with people waiting on university places. I then found out I would have to complete my course within 2 years when it did say no deadlines. I found out if you fail a module you have to pay to retake it and to have your work resubmitted. Sorry, that is just blatantly wrong as it would be in Learn Directs financial interest to have you fail. That should never be the case. So I decided to cancel as it was 8 days since I had enrolled so within the 14 day cooling off period. This is where the fun starts. The chat facility they tell you to contact them on has been suspended since July. I am not telephoning them as that doesn't leave a paper trail. So I emailed which was also an option for cancelling according to the terms and conditions. I have emailed 4 times in 7 days and nothing. Absolutely nothing. They are just blanking me. They bombarded me with emails when I enrolled trying to get me to pay upfront for a discount but now I want to leave I don't exist. Luckily I chose monthly installments so they have not had any money off me yet and I've instructed my bank to cancell all payments. They can ignore my emails but ignorance does not change the fact that I have cancelled. That's the beauty of emails. They cannot actually deny having them. Appalling company and a complete near miss on my part.

Kiera from student success dealt with my enquiry swiftly and with great knowledge. Great customer service also

Very happy with linda help and getting back to me quick has I was panicking about the Corse thankyou so much for your help 😊

The whole process of enrolment was smooth. Mr. Jarel guided me in each and every step very politely. He told that in case of any problem during the course he is always available to be contacted.

I registered for a course but changed my mind and cancelled within 14 days. Still waiting for a refund and been told they can’t refund at the moment due to ‘technical problems’

Contacted credit card company as it feels like they will never return my money. Appalling customer service

My experience with learndirect has been fantastic from start . The customer service team were friendly, helpful, and quick to respond to all my questions. The enrolment process was straightforward, and the online platform is easy to use and very flexible — perfect for fitting study around work. The course content is clear, well-structured, and directly relevant to my career goals. I feel fully supported and would highly recommend learndirect to anyone looking to upskill!

He helped me to enrol the course and guide me with a lots of information! Appreciate it

I enquired about a course through online chat. Within a couple of minutes I received a reply answering my question. I was asked if I wanted to proceed with the course which I did, I gave my number for the agent to call me back. Callum called me immediately and had me signed up in no time 😊 Callum was so helpful and friendly it was a very easy set up. A very pleasant and straightforward experience. Thank you Callum for your help today. Best wishes Christina.

Jarel was absolute amazing. Excellent at helping me set up my learn direct account. He explained everything with ease. Fantastic customer service!!!

Great customer service,very efficient and able to answer all my questions.
Friendly and patient.
Great experience.

It was very quick and easy, they also helped me pick the right choice for me

I was in call with Tom Rawlinson.
Happy with his service.
Tom is professional with the way he helps and guide the interested people to enrol in courses.
Great service!
Thank you!

Henry has helped me laot with the process we was very nice and patient

Very good support team helped answer my questions in a very professional way

Chloe was professional and efficient, she handled my situation with outmost ease and is patient and understanding to what the customer needs.

callum was amazing at giving details on the course and helping me understand everything from the costs to what the course will included and where i can go afterwards