Barratt Homes Bewertungen 

I’ve been living in my Barratt Homes home for nearly a year now and I’ve been extremely happy with the aftercare service I’ve received. Even now, the team continues to be very responsive whenever I’ve had any snags or issues.
Jason C recently came out to sort a few settlement-related issues, which we fully expected with a new-build property, and everything is looking brand new again 😊 He did a fantastic job and I’m really pleased with the result.
Overall, I’ve been very impressed with the level of care and service provided since moving in

Great service from John Hewitt in the New Home Care team this morning when he visited to correct a snag.

Owen Woodbridge & Nichola Kirkwood- Sales @ Barratt Homes Chaulden Meadows Hemel Hempstead. We would to thank both of you for the great service you have provided us in the sales process. We had gone in with a pretty daunting demand of a part exchange and buying.
They set out realistic expectations of the key milestones in the selling and buying process.
We will forever be grateful you were able to complete the process of part exchange of our house and selling us a new build within 35days.
The way expectations were constantly met, issues addressed with minimal fuss was very reassuring . The process was made a smooth and orderly as possible. They were both always available and came up the answers when it seemed like we’d be stuck or delayed.
Thank you both for aiding with the part exchange and purchase of our properties.

Informative team which helps you make appropriate good decisions. Communication is very efficient throughout the process and each stage of construction making us feel a part of our home building process as well. We are first home buyers and used all services and support from Barrats to make the process run smoothly and it helped clear our anxieties.

James was very helpful

Excellent experience so far

From the very beginning of our property search right through to completion, Laura and Trevor have been absolutely outstanding. Their friendliness, professionalism, and genuine care made the entire process feel smooth and reassuring.

They consistently checked in on our progress, offered helpful hints and tips, and provided clear guidance at every stage. What stood out most was the sense of hope and confidence they instilled in us, something truly invaluable during a home‑buying journey.

We deeply appreciate their dedication and support. Laura and Trevor have been instrumental in making this experience positive, and we are genuinely thankful for everything they’ve done.

Highly recommended.

Tony was so professional, he was curious and did a fabulous job. All works were done quickly. Would recommend him and recommend Barrett Homes any way.

I’ve never bought a house on my own before, so although the thought of it was daunting, James the sales guy and the solicitors he recommended made everything so easy, worry and stress free. Absolutely no pressure at all! I’ve now moved in and although this is a new chapter in my life, I feel like I’ve been here forever! I’m very happy and content and from the bottom of my heart, I would like to thank everyone involved!
Staff - superb
Service - excellent
Location - couldn’t have wished for anywhere better

Lovely property, staff always very helpful and a pleasure to buy our family home from them.

Just moved to my new apartment two days ago, everything is good. The neighbourhood is quite and all the stuff are supportive from the sales to the site team. And the snagging issues are all fully addressed or planned to address. Give a five stars for sure!!!

I moved onto the Penning Fold, Penistone site 8 weeks ago with my little boy. The service from reserving, completion and the aftercare has been fantastic. The team on site have gone above and beyond to help us get settled. They have sorted any issues for us straight away. The build is such good quality we had minimal snags and we couldn't be happier with our little home and the team on site. Dec and Archie have been such a great helping hand for us, nothing has been too much trouble. We are really grateful to have them around. The site is very clean and everyone is so friendly. Thankyou so much.

Chris and Lee from the customer care team came to do some work on my property, they were very polite and did an excellent job, they went above and beyond.

Gemma and the team were very helpful throughout our house purchase journey and did their magic to make it all happen.The team at Barratt Homes were very professional and would highly recommend...5 stars...

We purchased a new house on the Barratt NE development at Highgrove, Wynyard in July and we are highly delighted with our new home. The service provided from initial reservation right through to completion and then resolution of a small number of snagging items has been first class. The team here are excellent- Matt (Sales), Lee and Martin (Site Management team). In particular Martin has pursued all minor issues to resolution and nothing has been too much trouble. If we could give six stars we would! Thank you very much for all your work with our new home and we look forward to many happy years here at Highgrove.

Johns been out a couple of times to fix a few snags with our property, always friendly and polite and very good at his job top bloke 👍🏽

Tony visited my home yesterday and did repairs to our house. He was very respectful, patient and focused. He did the job with precision and in good time. Would highly recommend you request him for your repairs in the Bedfordshire area.

Where to start. I have to say that the site team, particularly Simon, have been excellent. Simon has always been helpful, responsive and has genuinely tried his best to arrange for issues to be resolved. Unfortunately, the same cannot be said about the wider experience of buying this property.

Had I been made aware that there were two large open ventilation vents in both bedrooms, I would not have purchased this apartment. My heating is on almost constantly, yet the temperature can drop from 23°C to 17°C in less than 45 minutes because of the significant draught coming through these vents. There is nothing energy efficient about a property that loses heat at this rate.

We have been told that the vents are necessary to provide airflow and ventilation. But if airflow is so important, why do we have windows? The issue isn't simply that the vents exist; it is the fact that I was not properly informed about them before committing to the purchase, and I am now left dealing with the consequences.

On the day of my reservation appointment, I specifically asked what the switches shown on the drawings were for, and nobody was able to give me an answer. I followed this up by email afterwards but never received a response. It wasn't until after I had exchanged contracts that I was able to see the actual property, and it was only then that I discovered the vents.

We were subsequently told that these are among the first properties where this system (two large holes in bedrooms) has been tried. This has left residents feeling like trial bunnies for Barratt — effectively testing a new design and ventilation system while the price for our homes and dealing with the consequences when things don't work as expected.

There have also been basic issues that should never have been this difficult to resolve. It took a long time to establish which gas meter belonged to which property because we were initially shown and assigned the wrong meters. This created unnecessary confusion and frustration for residents who simply needed to know which meter was actually theirs.

The ventilation issue has been ongoing since March. It is now September, the weather is getting colder, and nothing has been done to resolve it. I deliberately postponed writing this review in the hope that someone would take the situation seriously and address the problem. Unfortunately, that hasn't happened.

Walls and ceiling are all bumpy and uneven.
I have lived in new-build properties before and have never experienced this level of poor workmanship, communication and aftercare.

I genuinely regret buying my apartment. For anyone considering purchasing here, my advice would be to ask very detailed questions about the ventilation system, energy efficiency, meters, workmanship and exactly what you are buying before exchanging contracts.

Based on my experience, I would not recommend buying one of these properties.

Terry attended our new build to fit a new sink. He was lovely and did a really good job. He explained how long he was going to take, and did it so quickly.

tony came to our home to rectify some small issues and provided a plan of what else needs to be done and gave rough timeframes. he worked proficiently and is personable. happy with the help he provided!! :)