Wattle&Wombat Bewertungen 

232
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very impressed. The products themselves look, feel and perform really well, I love them. Customer service is also impressive, when I had an issue and emailed I was contacted within less than 12 hours... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Lovely, quality wooden cutlery items, good quality and as per pics/described. Customer service is 5 stars, the staff organised a replacement item for a slightly damaged spoon within 12 hours of me con... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I'd been looking for the right stove top kettle for ages when I came across the Ritual Kettle. It exactly fits the bill, working well on my wood stove. It also looks as good in reality as it does on... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've made 3 orders with Wattle & Wombat now. Fair to say my kitchen looks ♡♡♡, and even better, non toxic. I started with utensils and chopping boards with oil, and now I've also got the most be... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Wattle & Wombat is an Australian kitchenware brand supplying Aussies with carefully selected, non-toxic kitchen essentials designed to last. We focus on natural materials like solid timber and simple, functional tools that make it easier to move away from plastic and questionable coatings in the kitchen. From utensils and boards to everyday accessories and care items, our goal is to offer a cleaner, more considered kitchen setup with quality you can feel good about. We’re a husband-and-wife small family business, and our mission is to help bring Aussie kitchens into 2026 with healthier, more mindful everyday tools.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

232 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(232)

230 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Lovely wooden cutlery items

Lovely, quality wooden cutlery items, good quality and as per pics/described. Customer service is 5 stars, the staff organised a replacement item for a slightly damaged spoon within 12 hours of me contacting them by email. Highly recommend.

28. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I received outstanding customer service…

I received outstanding customer service from Olly at Wattle & Wombat.

I ordered a beautiful utensil set for my mum’s birthday, but unfortunately Australia Post was taking over a week to deliver it. I contacted Olly with my concerns, and they responded straight away. they where upfront and honest about the order being held up at the depot and offered some great solutions to help make sure the gift arrived in time.

Olly continued to follow up with me every step of the way and kept me informed throughout the whole process. Thankfully, the products arrived before my mum’s birthday, and she absolutely loves them! She is very happy with the quality, and I’m really impressed with the products as well.

The box did arrive slightly damaged, but that can happen during shipping and, most importantly, the products inside were perfectly fine and are still in great condition.

Thank you again to Olly for being so helpful, keeping me updated and making sure I knew exactly what was happening throughout the delivery process. It’s such a great experience when a company genuinely cares about its customers.

I would definitely recommend Wattle & Wombat! ❤️

2. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Personalised service

Wow. Personalised service. Real people. They actually get back to you and take a personal interest in your feedback. It’s like going back to the past. Ooh. And the product is lovely too. I am so enjoying displaying my chopping boards in my counter and having them handy. Thanks people.

23. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience and fab products fro Wattle & Wombat!

My first order with Wattle & Wombat was for the Teakwood 9 set. I added a holder (small), the mineral oil and also the spoon holder. It arrived in a very cute branded box (we re-used box and packaging at work!). It looks beautiful, so it is nice to be able to put it on your kitchen bench. Within a week I used each utensil and they all work well for us. Straight away I made up my mind I wanted to have the cutting boards too, with the holder. This took a bit longer to arrive, but again - the packaging itself looked very nice, just a nice touch. There was an issue with one of the boards, but I got a response back very quickly and everything was sorted in a day: showing that their customer service is fab - Thank you Olly. Would recommend the products I have bought to anybody, great gifts as well!

1. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great utensils and fantastic customer…

Great utensils and fantastic customer support. My tongs broke just over a month after purchase but it was no issue for them to replace free of charge.
I’ve been using the utensils for a few months and they’re showing no signs of having any issues.

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing customer service and Product

Being my first delivery from Wattle and Wombat I was confident they were a reputable company from all of the reviews. I have experienced first hand on the customer service and it cannot be faulted. :) I have just received my boards and knowing the customer service that comes with the product I will be ordering the utensils. Thank you Olly for being so helpful. Sandy

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great kettle, great service.

I'd been looking for the right stove top kettle for ages when I came across the Ritual Kettle. It exactly fits the bill, working well on my wood stove. It also looks as good in reality as it does on the website, which isn't something that always happens. I did have an issue with a fault unfortunately, but I couldn't speak more highly of the customer service in responding to this and replacing the kettle with a new one. Full marks there.

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Whistling Kettle

Excellent customer service , highly recommend this company . The kettle arrived this week and it is well made and quality is to perfection .
My sister even said she will buy one next time needs a kettle .
Love that it whistles
1) makes me get up and make tea asap , not keep reboiling like the electric kettle
2) I was transported back to my childhood with the whistle kettle making my dear mums plenty of cups of tea …….

Well packaged and received in a few days of ordering

Thank you so much for this little treasure !

A & A

1. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very impressed-highly recommend

Very impressed. The products themselves look, feel and perform really well, I love them. Customer service is also impressive, when I had an issue and emailed I was contacted within less than 12 hours and the issue sorted. Products all arrived timely and packaged well. I would definitely recommend and will likely purchase items again.

2. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

After sales service, and product 5 stars

I ordered the nine spoon set, unfortunately, the spaghetti spoon was cracked. I contacted Olly via email and the same day I got a reply and a new spoon was sent out.
The after sales service was great, I understand problems occur but it's the way the problem was handled that earns this review 5 stars.

2. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The products are absolutely gorgeous…

The products are absolutely gorgeous and wash well. I have the 9 piece set with additional masher, tongs and chopping boards. Everything arrived within 2 weeks. The product washes well and any queries I've had have been answered promptly and ever so kindly. Would highly recommend.

31. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I bought the cutting boards and the…

I bought the cutting boards and the stand. The boards are much thinner and smaller than the pictures suggest.
They are also poor value for the money I paid. We're getting so used to being ripped off, especially with things advertised on Facebook, that we're becoming lazier with our choices. The 50% off is nothing but a hook to make us think we're getting a deal, when in fact it's a rip off.
The image of the glass next to the boards is so misleading, it's no bigger than a shot glass.
Sure the boards are pretty, but who wants a chopping board that's 1cm thick?
I'm really disappointed, another fb scam. I thought I was doing the right thing buying from Australia.

1. August 2026
Bewertung ohne vorherige Einladung
Wattle&Wombat-Logo

Antwort von Wattle&Wombat

Hi, thank you for taking the time to share your feedback. We’re sorry to hear the boards weren’t what you expected.

The thickness of a chopping board is very much a matter of personal preference. We intentionally designed ours at around 1cm thick because we find thicker boards can be bulky and heavy for everyday use, particularly when washing them in the sink or storing them in drawers and cupboards. We do understand, however, that some customers prefer a larger, heavier board.

We’d also like to clarify a couple of points. Our 50% off promotions are genuine promotions that come and go around key events throughout the year; they are not a permanent discount designed to mislead customers.

Regarding the product photography, the glass shown next to the boards is approximately 12cm high, it is not a shot glass. We took this photograph ourselves using the actual products, so there was no intention to misrepresent their size or scale.

Most importantly, if the boards aren’t right for you, there’s absolutely no drama. We offer a 30-day money-back guarantee. Simply return them to us within that period and we’ll provide a full refund.

We’re sorry they weren’t to your personal taste, but we certainly don’t want anyone feeling stuck with a product they’re unhappy with.

Bewertet mit 5 von 5 Sternen

I've made 3 orders with Wattle & Wombat…

I've made 3 orders with Wattle & Wombat now. Fair to say my kitchen looks ♡♡♡, and even better, non toxic.
I started with utensils and chopping boards with oil, and now I've also got the most beautiful stainless steel kettle.
Olly (@wattle & wombat) is always helpful and kind, best customer service.
Keep up the good work Wattle & Wombat, i love what you're doing...
And thank you, again!

31. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’m very happy with my purchase

I’m very happy with my purchase, I bought the whole kitchen reset, the product is beautifully made and crafted. It cleans well and holds it shine

The customer service team is wonderful and happy to assist quickly with any questions you have, highly recommend for anyone wanting to switch over to a more sustainable kitchen

29. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered on 14th aug,clearly says on…

Ordered on 14th aug,clearly says on website in stock dispatch in 48hours/today is Friday 29th…several emails and I received the posted on 21st..not true all they have done is created a label…I gave myself 3weeks as was a present for a friend this weekend…I’ll wait here for the (generic) we apologise response …

14. August 2026
Bewertung ohne vorherige Einladung
Wattle&Wombat-Logo

Antwort von Wattle&Wombat

Hi David,

You’ve suggested that we simply printed a shipping label and didn’t actually dispatch your order. We do need to correct that, because it isn’t what happened.

Australia Post can continue to show “label created” until a parcel receives its first scan in their network. We dispatch our orders as promised, but we are not the courier and, once an order leaves our hands, Australia Post’s scanning and delivery are outside our control.

Unfortunately, they dropped the ball during this period your order falls within. More than 200 of our orders were affected by the same delayed or missing scans.

We completely understand your frustration, especially as the kettle was intended as a gift. We also understand that Australia Post can only tell you what they see on their tracking system, if it says “label created”, that’s the information they’ll relay to you.

You said you were expecting a generic apology, so we won’t give you one.

Instead, we’ve decided to refund your kettle in full. It is still on its way, and when it arrives, please keep it with our compliments.

Perhaps once you’ve received both your refund and your kettle, you’ll feel a little differently about the service you received from us. While we can’t control Australia Post, we can control how we look after our customers when something goes wrong.

Just let us know via email that you’ve read our un-generic response 😉, and we’ll finalise your refund immediately.

Wattle & Wombat

Bewertet mit 5 von 5 Sternen

Absolutely beautiful products

Absolutely beautiful products, have used them all and yes....they perform as they say they do. Great service and great delivery times. Good job for a Aussie business. ❤️❤️

26. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shocking customer service and delivery.

Ordered goods 9 days ago. Received email they have shipped. After 8 days no goods. Sent email and got the ‘in the post’ reply. No they are not. Wondering if they are a scam.

28. August 2026
Bewertung ohne vorherige Einladung
Wattle&Wombat-Logo

Antwort von Wattle&Wombat

Hi Kenneth,

Unfortunately, you’ve been caught up in a poor Australia Post experience that has affected a number of our customers recently.

When you received your shipping confirmation, your order had left our warehouse. Unfortunately, Australia Post has dropped the ball with delayed scans and tracking updates on a number of our parcels.

We completely understand why, after eight days and limited tracking information, you’d be questioning where your order is. But we can assure you that Wattle & Wombat is very much not a scam, and your order is on its way.

We stand behind both our products and our customer service, so we’d also like to make this experience up to you.

Once you’ve seen this response, please send us an email letting us know you’ve read our Trustpilot reply. We’ll arrange something for you as compensation for the frustrating delivery experience.

Hopefully, once your order arrives and you see how we handle things when they don’t go to plan, you’ll feel a little differently about us.

Wattle & Wombat

Bewertet mit 5 von 5 Sternen

The best!

Couldn’t recommend them enough, they are great all their products!

26. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wattle&Wombats products are amazing & customer service fantastic

Wattle&Wombats products are amazing. When our kitchen set arrived the tings were chipped on the handle. I reached out and straight away they sent another pair and said I could keep the original tongs. I wasn’t expecting that and was so appreciative of their amazing customer service. I’ll be deciding what to purchase next. Thank you

26. August 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr