PharmEasy Bewertungen 

Had worst experience ever with pharmeasy! I ordered meds in morning and status kept showing out for delivery from afternoon till 11 at night and no delivery ... next day it shows delivery delayed and will be delivered by 11 pm again ! Unbelievable. Never order from this platform. They are a bunch of scammers.

i have ordered 1 face cream of more than 1000 bucks as prepaid, shown same day delivery - not recieved even afted 3 weeks. never order from them. they are taking money & not delivering. very poor service & customer care says we cant do anything.

Extremely Poor, Frustrating & Unreliable Service

Order ID: 750191732441120768

PharmEasy promised to deliver my medicines within 1–2 days. I waited for almost 10 days!

I called customer care every single day, and the experience was absolutely frustrating.

After waiting a long time to get connected, their customer care was of no use. They kept saying, “We are sorry, we’ll take it on priority,” but nothing was actually done.

No proper updates. No delivery agent call. No genuine resolution.

These medicines were important for my wife, and I was away from home, so I trusted PharmEasy to deliver as promised.

Instead of taking responsibility, they kept making me wait with repeated assurances.

After wasting almost 10 days, they simply cancelled my order automatically.

This is absolutely unacceptable for a medicine delivery company. If you cannot deliver within 1–2 days, DON’T make such commitments. At least be honest with customers so they can arrange their medicines elsewhere.

I am extremely angry and frustrated with this experience. When someone orders medicines, it is not a casual shopping order — there can be a genuine urgency involved.

Customer care is completely useless, delivery service is pathetic, and there is absolutely no accountability.

⚠️ PLEASE DO NOT TRUST PHARMEASY. Based on my experience, I would strongly recommend choosing a more reliable service.

Extremebady bad. God the wrong product delivered. Upon complaint, they simply said item should have been checked before giving the OTP, hence no return. Insenstive and careless.

PharmEasy excels at delivering ghost packages. They marked my order as 'Delivered' without delivering anything or asking for an OTP. Customer support only moves when you file an NCH complaint. Order at your own risk.

I ordered medicine on 19th August 2026 with expected delivery date as 21st August 2026. As per track order status the order was received "At Hub At Cki Kodungallur Scc" since 23rd August 2026. Since then package is at local courier hub at Kodungallur kerala for more than five days, yet no delivery agent has contacted me. These medicines were urgently required for ongoing medical treatment of my father, and missing doses poses a serious health risk.Inspite of repeated compliants to grievance officer and customer care, the order has been cancelled by them on 28th August 2026 stating that "not contactable".

Phameasy has lost faith in Pharmeasy.. i suggest not to opt pharmeasy for booking medicines and test. they are not reliable.

THE VACCINATIONS ARE NOT CHILLED AT ALL. WHAT WE GET DELIVERED ARE ROOM TEMPERATURE VACCINES. TOTAL WASTE OF MONEY. INSTEAD GO TO DOCTOR AND TAKE BUT NOT FROM PHARMEASY OR ANYONE.

I took an online Doctor Consultation. The doctor was most careless. Didnt have time to even see the prescription and test reports uploaded by me. Literally fed me crap advice. Didnt give me any prescription for the service taken and pharmeasy didnt provide and contact at which to get the same. Useless and fake service, and a scam.

Didn't like doctors approach at all, only waste of money, and they are interested in selling medicine from their platform, even if what is not needed, not happy at all.

Extremely disappointing experience with PharmEasy. I placed an order on 16 August after they claimed delivery within 24 hours. Instead of delivering, they kept extending the delivery date repeatedly till 21 August, making me wait the entire time
They canceled my order today 22 August as they informed me that they are unable to fulfill the delivery.
And they haven't refunded my money either.
​"I am a liver patient and @PharmEasyApp cancelled my order after 6 days without delivery. I have missed 4 days of crucial medication because of this delay."
Order id 747893287981289472

1 Star — Extremely Delayed Delivery
1 Star — Extremely Delayed Delivery

Very disappointing delivery experience. I placed my order on 4 August, but it was only delivered on 18 August — 14 days later. The tracking showed the shipment moving very slowly, and the order took far too long to arrive.

For an online pharmacy, timely delivery is especially important when customers are ordering medicines. The app and ordering process may be convenient, but the delivery service seriously needs improvement.

I hope the company works on reducing delivery delays and providing more reliable delivery timelines.

Very bad service, they will take the order, take the money, offer you 4 hours delivery. And then App will show order delayed, trying to procure the medicine. And finally your incomplete order will reach you in 3 to 4 days.

0 STAR — aur honestly, 0 bhi zyada hain.

PharmEasy ke saath mera experience extremely disappointing aur unacceptable raha. Medicine koi food delivery ya normal shopping item nahi hai—especially life-saving medicines ke case mein ek chhoti si negligence bhi bahut serious consequences la sakti hai.

Meri nazar mein PharmEasy ki service par critical medicines ke liye blindly trust karna bahut risky hai. Customer ki urgency aur seriousness ko samajhna chahiye, lekin meri experience mein reliability aur responsibility ki kami nazar aayi.

D-grade company kehna bhi is experience ke liye soft review hai. Agar aapki medicine genuinely urgent ya life-saving hai, to backup arrangement zaroor rakhein aur delivery par blindly depend na karein.

PharmEasy — extremely disappointing. 0/10. Never again.

Horrible website. Customer support is bad, the product was delayed & delayed for no reasons.

When the delivery agent called, he was nowhere close provided a fake photo & cut the call in a second after calling, & I got a message " upon your request the delivery is postponed"

Such fraud websites should stop & need consumer court action to learn a lesson.

Plz work on recalling issue I got 9 call within 1 hour for confirmation please check it

Please don't buy any medicines from Pharmeasy.. The medicines they sell are not genuine. I bought several medicines and it started turning green in colour and getting spoiled for no reason. The website has all information to increase sales and purchase products but no information how to report or complain about products.

It's a huge warning.. Pls Spread across this information and do not buy medicines From Pharmeasy

Is pharmeasy app se kabhi bhi kuch bhi mat mangana ye froud app h m online pay krke ek lotion order ki thi wo kal delivery ke mesg aaya tha m wait kr rhi or sham me mesg aa rha h apka product deliver ho gya h but mujhe mila hi nhi mera product kitna try kri coustumer care se bat krne ke liye but koi kuch nhi kr rha h

money RS 383 return pandran worst service worst worker

It is afraud company. No accountability and transperency. Dont order from them.

Serious concerns regarding product quality, unauthorised charges, and customer support

My experience with PharmEasy has been extremely disappointing. I initially chose the platform because of its convenience, but I faced two separate issues that were handled poorly despite repeated follow-ups and escalation.

In the first incident, I ordered a topical minoxidil product. The outer delivery package was damaged, and although I initially expressed concern, the delivery agent assured me that the products inside were fine. Since I was in a hurry, I checked the other items but did not immediately inspect the topical solution. When I examined it later, I found that the seal was broken. The dropper appeared to have been previously used, and I noticed material inside the bottle that raised serious concerns about whether the product had been opened, tampered with, or previously used.

I immediately raised a complaint and requested a replacement. PharmEasy collected the product but later claimed that I had used it and rejected my request. No inspection report, photographs, or evidence supporting this allegation was provided. Their response mainly relied on the courier’s statement that the parcel had been delivered without damage, which did not address my actual concern regarding the broken seal and condition of the product.

In the second incident, a paid online consultation was recorded through my account and the fee was deducted through my linked payment method, even though I did not knowingly initiate or authorise the consultation. I became aware of it only after receiving a call from an unknown number, which turned out to be the doctor. I immediately explained that I had not intentionally booked the consultation and that there appeared to be some mistake. No prescription was issued.

However, PharmEasy refused a refund because I had answered the doctor’s call and was therefore considered to have availed the consultation. In my view, answering an incoming call from an unknown number does not prove that I knowingly booked or consented to a paid consultation. I asked for clarification regarding how the consultation was created and authorised, but I was not provided with a clear booking audit trail or evidence showing that I had intentionally initiated it.

The customer-support experience was also disappointing. During multiple calls, the representatives were dismissive, rude, and unwilling to properly address the specific concerns raised. Even after escalation, I did not receive a transparent or evidence-based resolution.

These experiences have raised serious concerns for me regarding product quality checks, account/payment safeguards, and the handling of customer grievances. I hope PharmEasy reviews these issues properly and improves its accountability and customer support.