Shopee Bewertungen 

Ada pembatalan order shopeefood dr shopee scr sepihak tanpa alasan/penjelasan apapun diberikan ke saya selaku pelanggan/buyer tp dana tetap ditahan shopee,sdh sy lgs hub resto katanya mereka tdk menerima dana krn order batal hrsnya dana msh ditahan shopee cabang indonesia tp sdh bbrp hr dana tdk dikembalikan shopee,sdh hub shopee lewat chat katanya transaksi berhasil sdg sy tdk menerima kiriman order & resto jg tdk proses order krn batal. shopee tdk tersedia no telepon yg bs dihub utk minta keterangan dana yg ditahan, ini namanya shopee tilep uang pembeli.
Lewat chat aplikasi customer service katakan ada pemakaian voucher utk pembelian paket tapi ini dilakukan sepihak oleh shopee dengan memakai nomor kartu kredit sy yg teregistrasi ke aplikasi shopee untuk memaksa belikan voucher tersebut tanpa ijin dan sepengetahuan saya terlebih dahulu dan tidak ada info notifikasi ke saya atas pembelian voucher ini oleh shopee sepihak. Jadi ini ada unsur penyalahgunaan nomor kartu kredit pelanggan yg teregistrasi ke shopee. Tolong viralkan agar tdk terulang ke pelanggan lain.

"There was a shopeeFood order cancellation by shopee syatem without any explaination from shopee to buyer about the reasons for cancellation, but the funds are still being held by shopee (indonesian branch). I have contacted the restaurant and they said they did not receive the money because the order was canceled, meaning the funds should still be with shopee. It has been several days and the money has not been refunded. I contacted shopee via chat and they claimed the transaction was successful, even though I never received the delivery and the restaurant didn't process the order due to the cancellation. Shopee does not have an available phone number to call to ask for an explanation regarding the held funds. This means shopee is embezzling the buyer's money.
Via chat the customer service there was a voucher used to purchase the order yet shopee unauthorizedly made use of my linked/registered credit card number to force purchase the voucher without my consent and authorization and no prior notification/information to me about this purchase of voucher.
So there has been a breach of abusing buyer’s credit card number registered with shopee.
Please make this viral so it doesn't happen to anyone else."

I purchased a Vivo phone on Shopee that turned out to be counterfeit and not usable as a genuine smartphone. I provided clear video evidence and supporting proof, yet my refund request was repeatedly rejected while the seller continued to be protected.

A buyer should not lose money for receiving a fake product. Marketplaces should prioritize consumer protection, especially in cases involving counterfeit goods. I hope Shopee reviews its dispute process and handles counterfeit product complaints fairly and transparently.

Non solo è un negozio online che si approfitta della gente e che opera in modo ingannevole, ma è anche gestito da gente che deve davvero essere molto ignorante: chi compra di più in Shopee sono persone ricche e colte che odiano essere obbligate ad avere una app e che vogliono un assistenza che funziona davvero. Invece chi dirige Shopee sta allontanando sempre di più chi compra molto e sta vendendo a chi compra poco e si sottomette ad ogni ingiustizia e ad ogni mancanza di assistenza. Nel tempo, questa attitudine ha fatto fallire tantissime imprese potenti, e ciò accadrà anche a shopee tra qualche tempo.

Lots of scammers, insecure web !!

Since they move the reception of package
They are always late
, you don't receive what you order
Or they delay or change the delivery date

ada banyak diskon sekarang dishopee.. makasih kurir spx sangat membantu

bad experience. i lost my item when delivering using shopee xpress. i've visited the office and talked to the staff but the couldn't do much. won't use this platform again!!!

makin lama makin banyak additional feenya, jadi males

Lost money as a seller, Shopee ignored my proof

I sold a fully working PSU on Shopee and provided a clear video showing it works before shipping. The buyer claimed it was broken but gave no clear proof and just a photo of the fully working psu and all his trash components (especially the motherboard) he used to test the psu. Shopee approved the return immediately and rejected my appeal even after I submitted full all detailed evidence.

Now I'm stuck with a fully working PSU and lost 22k IDR from shipping. Shopee didn’t protect me as a seller at all. It feels like sellers don’t matter.

TOKO PENIPU YANG JUGA MENCURI DATA CUSTOMER J&T ATAU MUNGKIN JUGA BEKERJASAMA DENGAN PIHAK J&T UTK MENIPU PELANGGAN DENGAN MENGIRIMKAN SAMPAH DGN BIAYA COD! SELALU WASPADA DGN PAKET PAKET YG DATANG DARI J&T !! BERITAHU ORG DI RUMAH UTK MEMASTIKAN PAKET BENAR DIPESAN ATAU TIDAK KRN MEREKA MEMANFAATKAN SITUASI

I'm really happy with the experience in general. The stuff looks just like it does in the pictures.

In case you have some difficulties - it's your own problem, remmember that! In my situation Shopee application just did not allow me to proceed with the return and refund! And when I tried to contact live chat I've suddenly realized that came into some kind of Zoo! The staff of live chat, like Rehza is incompetent, reluctant and just copy/paste the information with advices. Even if you received damaged item, was extremy prudent and filed out all report forms, uploaded photos with evidences, you would see the information window that Shopee need...consider your report within 5 calendar days!

If you arent an Indonesian speaker they have an English translator option. Only problem is it translates about 2% of the site into English. Having programmed dozens of sites with translation in multiple languages this is a bad sad joke so not for people who do not speak Indonesian. Their customer services/support is the worst I have encountered on any online sales site and nearly impossible to get in touch with. I still use Shopee.co.id when there is no other choice but only do COD orders having been messed around badly on paid up front orders that were never delivered and took forever to get a refund.

I bought a product listed as Samsung,when it arrived it was completely different item and not working. Shopee customer service was useless and didn't want to help. Stay away from Shopee!!!

I ordered an oven 10 July for 18 juta. The seller cancelled same day because no stock.
I am yet to be refunded! Today is day 14.
I have submitted my bank account multiple times and Shopee keep rejecting it. It's the same bank account I used to pay for the oven.
I email them constantly and their robot response is "please wait 5-7 days for your refund".

GIVE ME MY MONEY BACK YOU THIEVES.

I HAVE NOW GIVEN MY BANK ACCOUNT NUMBER, MY BUSINESS ACCOUNT NUMBER AND MY BEST FRIENDS ACCOUNT NUMBER TO RECIEVE THE REFUND.

I HAVE SENT MY BANK STATEMENT TO PROVE THE NUMBER SO WHAT'S THEIR EXCUSE?!

Saya pesan oven 10 Juli seharga 18 juta. Penjual membatalkan hari yang sama karena tidak ada stok.
Saya belum mendapatkan pengembalian dana! Hari ini adalah hari ke 14.
Saya telah mengirimkan rekening bank saya berkali-kali dan pihak Shopee tetap menolaknya. Itu rekening bank yang sama yang saya gunakan untuk membayar oven.
Saya terus-menerus mengirim email kepada mereka dan respons robot mereka adalah "harap tunggu 5-7 hari untuk pengembalian dana Anda".

KEMBALIKAN UANG SAYA KEMBALI KALIAN PENCURI.


SEKARANG SAYA TELAH MEMBERIKAN NOMOR REKENING BANK SAYA, NOMOR REKENING BISNIS SAYA DAN NOMOR REKENING SAHABAT SAYA UNTUK MENERIMA PENGEMBALIAN DANA.

SAYA TELAH MENGIRIMKAN LAPORAN BANK SAYA UNTUK MEMBUKTIKAN NOMORNYA JADI APA ALASAN MEREKA?!

I use to shop here. The products and services is good.

Worst online shopping experience I've had anywhere in the world by a hundred miles. 1/5 items get delivered, others sent hundreds miles to another island only to be market as "Delivery Unsuccessful" at 7am in the morning and immediately being returned to seller without attempting to contact or deliver again. Sorry for sellers trying to make money.

Lately shopee customer service suck bad. Too many scammer. And shopee isnt wise enough to handle it.

Jangan gunakan situs ini karena Anda akan menyesalinya, ... Saya membeli celana dan mereka mengirimkan kualitas produk yang murah meskipun saya memesan kualitas yang lebih tinggi (produk yang sama memiliki kualitas yang berbeda di SHOPEE), sangat kecewa, rekomendasi --- gunakan ZALORA (dengan cara ini deskripsi produk sama dengan yang Anda terima)