Scribe Bewertungen 

26
TrustScore 3 von 5

3,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

In less than a hour. I got 7 ads of your product on Youtube. I don't like being harrassed. Since you want to shove me your product by force. I will gladly contribute to lower your reviews rate.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Scribe completely changed the way I create and share processes. It’s intuitive, reliable, and has saved our team countless hours. We used it to onboard new hires and standardise workflows across dep... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

So I despise creating SOPs (even as a systems person). They are just tedious and everyone makes them differently. Scribe allows people to just hit record, do their flow, and share it to the team. No c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

We've been engaging with Scribe (scribehow.com) since 9th Dec with a view to explore the features available via their Enterprise offering. Unfortunately, every response seems to take an... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen
  2. Automationsunternehmen
  3. Computerservice
  4. Computerschule
  5. Softwareanbieter
  6. Web-Kollaborationsplattform

Vom Unternehmen geschrieben

Scribe helps organizations capture and optimize how work gets done. Scribe’s Workflow AI platform creates step-by-step guides (no more manual documentation), and identifies the biggest opportunities to improve across your organization. Trusted by teams at New York Life, T-Mobile, LinkedIn, HubSpot, and Northern Trust, Scribe is used by 94% of the Fortune 500 to work smarter, faster, and deliver exceptional results.


Kontaktinformationen

3,1

Akzeptabel

TrustScore 3 von 5

26 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,1

Alle Bewertungen

(26)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Stop spamming us on youtube

In less than a hour. I got 7 ads of your product on Youtube. I don't like being harrassed.

Since you want to shove me your product by force. I will gladly contribute to lower your reviews rate.

As long as I keep receive your forced ads everywhere I go, I will NEVER, to my last breath, buy your app. You lost a potential customer just by spamming him. Good job.

23. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Scribe is an incredible platform

Scribe is an incredible platform. I systemises and created all dental reception manuals and how to guides in a fraction of the time! Well worth it!! I find it easy to use.

1. Januar 2026
Bewertung ohne vorherige Einladung
Scribe-Logo

Antwort von Scribe

Thank you so much for your review, Jocelyn! We're honored to help train the fine folks at your dental office. 🤓

Bewertet mit 1 von 5 Sternen

I Subscribed for a monthly account…

I Subscribed for a monthly account online- but was charged an annual fee- this was only clear after the purchase went through. It also had the cost as $780 but that is US dollars- so the cost to me, in Australia was over $1,100. I had understood I would be paying the $68 a month- But I have emailed support- called numerous support lines- and unable to get through. I urgently require the money returned. No one is returning calls or emails/support. It is incredibly stressful and I am honestly concerned how I will pay groceries with this unexpected cost.

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Scribe

Hi Caitlin, thank you for letting us know here. That's certainly not right, and I'd love the chance to help fix this for you! Could you please reach out to me directly at nico[@]scribehow.com?

We don't have any live support, so I apologize if you've seen differently, but I am standing by and ready to help!

Bewertet mit 1 von 5 Sternen

Scribe makes unapproved marketing claims

I am a VP at IQVIA and noticed that, on many occasions, Scribe made unapproved marketing claims on LinkedIn stating that "Teams across IQVIA use Scribe to save hours every week". We're trying to figure out how to stop these unapproved marketing claims.

9. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Scribe

Hi Khalil, thank you for reaching out to us. I can see that back on January 12th & 13th you were in touch with our team about this and these LinkedIn ads have not been promoted since September of 2025. We are very sorry for the concern this has caused you and your team!

To clarify, this was part of a highly targeted, one-to-one account-based campaign on LinkedIn. To personalize our outreach, we used your company name only to people at your organization—not as a public advertisement. I understand how seeing your company name in that context might feel like a broad announcement, and I apologize for any misunderstanding.

Thank you for giving us the opportunity to address this. We value your privacy and partnership, and we’re committed to making sure you feel completely comfortable with how we interact on your behalf.

Please let me know if you have any further questions, I am more than happy to help! — Nico, Community Lead at Scribe

Bewertet mit 5 von 5 Sternen

Efficient, easy interface, saved me from so many meetings & slack messages

Scribe completely changed the way I create and share processes. It’s intuitive, reliable, and has saved our team countless hours. We used it to onboard new hires and standardise workflows across departments what used to take hours of meetings now takes minutes with ONE email.

Highly recommend it to any manager that wants to structure their teams learnings with the constant updates from management.

22. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Scribe

Hours of meetings into minutes with a single email is music to our ears, Edward! 🤩 Thank you so much for sharing your Scribe story, and we're honored to be part of your tech stack.

Bewertet mit 5 von 5 Sternen

I am obsessed with Scribe!

I am obsessed with Scribe!! It’s been a game changer for me to create quick reference guides

9. Oktober 2025
Bewertung ohne vorherige Einladung
Scribe-Logo

Antwort von Scribe

We're honored to be part of your tech stack, Aoife! Thanks so much for sharing your story with us. 🤗

Happy scribing to you!

Bewertet mit 3 von 5 Sternen

New user

New user - needed something to put together a user guide for a program also new to me. I expected more from Scribe. For Logo applying, only gives option to select from the company's website and the logo was blurry. An option to upload a logo should be there. It doesn't have the ability to create an index based on the step titles. No option to merge Scribes together, only to select one step at a time to collectively move them from one Scribe to another Scribe. Should have at least a select all steps of one Scribe, deselect the trash, and option to move to another Scribe and to identify where in the other Scribe to insert the steps. Rearranging steps moved from one to another is too tedious doing one step at a time. If was an option to select multiple steps and define where to place it, would be better. I may continue using it just to get the screenshots, but I'll go back to using Word and Powerpoint to do my guides.

22. August 2025
Bewertung ohne vorherige Einladung
Scribe-Logo

Antwort von Scribe

Hi Wendy! Thank you so much for sharing your feedback; I am always so happy to get this over to our team so we can make Scribe even better! 🤗

I love the idea to upload a logo directly within the platform, that is a great request! Currently our support team is able to manually upload one on the backend in case you need a HQ one, or even if the logo has updated and you need the updated one to be in the guide.

When you say an index based on the step titles, are you referring to a Table of Contents? That can be achieved using 'Headers' inside of the Scribe editing workflow. Each header then becomes a chapter section!

I like the idea of a bulk export and merge, this is great! I'll get this over to our team right away. And even to re-arrange the steps/decide where they go upon merge, this is a wonderful piece of feedback.

Thank you so much for sharing all of this with us directly, and I will get it to our product team right away!

Hope we can make some of these changes soon and make Scribe perfect for you. 🤗

Bewertet mit 5 von 5 Sternen

Techy people hate SOPS too...but not w/ Scribe!

So I despise creating SOPs (even as a systems person). They are just tedious and everyone makes them differently. Scribe allows people to just hit record, do their flow, and share it to the team. No coordination. No needing to follow brand guidelines for consistency. Just the system and move on! My kind of software.

18. August 2025
Bewertung ohne vorherige Einladung
Scribe-Logo

Antwort von Scribe

We're honored that Scribe is part of your workflow; always happy to hear that it keeps you in the flow of your work! 🤩

Happy scribing to you and your team, from a team of systems people to another! ⭐️

Bewertet mit 1 von 5 Sternen

Hard to cancel account

It's not possible to cancel recurring billing- In the account settings, there is a fake link titled "Delete Account." When you click it, it says "Please reach out to support to delete your account" and provides a support email. I emailed them without on 5/28 after trialing out Scribe's platform- it's interesting, but not exactly how they make it appear on their landing page. They never emailed me back, and so I have no way to stop them from billing me other than reporting fraud. The kicker: this sort of cancellation by email requirement is literally illegal if you are a CA customer.

28. Mai 2025
Bewertung ohne vorherige Einladung
Scribe-Logo

Antwort von Scribe

Hi Salvador,

Thank you so much for reaching out and for giving us the chance to make things right. My name is Nico, and I’m the Head of Community at Scribe.

I want to start by sincerely apologizing for your recent experience. We care deeply about every customer’s journey with Scribe, and I truly regret that we fell short here. I appreciate you taking the time to share your concerns with us.

I checked in with our support team and it doesn't look like we ever received an email from you. Could you please reach out to me directly? You can reach me at nico@scribehow.com and I'd be happy to assist you with this.

Hope to hear from you soon! 🤗

Bewertet mit 5 von 5 Sternen

I've been using scribe for 2 years now…

I've been using scribe for 2 years now and I love how easy they make it to create professional looking documents. I use scribe to document new-employee facing onboarding documents that have decreased our onboarding time by about 30%. I also use scribe guides internally to train on departmental processes. We now have a small bank of guides that act as modules. This is super helpful for current employees to review and for new employees to reference in their day to day

12. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Scribe

A 30% decrease in onboarding time is incredible — thank you so much for sharing your story, Alex! 🤩

Happy scribing to you and your team; we can't wait to see what other processes you turn into playbooks next!

Bewertet mit 5 von 5 Sternen

Scribe has changed our we support users!

We’re a medium-sized nonprofit organization with a distributed team supporting staff and programs across the U.S. and Latin America. In 2024, we started using Scribe to enhance the way our Technology Services team provides support to end users—and it has been a game-changer.

What began as an experiment quickly turned into a core part of our support model. Scribe makes it incredibly easy to create clear, step-by-step guides that are automatically generated as we work. This has allowed us to build a robust internal knowledge base, reduce the time spent on repetitive training, and empower our staff to solve simple issues independently.

One of the biggest impacts we've seen is improved consistency and clarity in our documentation. Before Scribe, user instructions were often scattered across PDFs, emails, and chat threads. Now, everything is centralized, easy to update, and visually intuitive.

Adoption has grown quickly—not just within our Technology Services team, but across departments. We’ve seen enthusiastic use by program staff, HR, and finance, all of whom are now creating Scribes to document and share their processes. This cross-functional use has helped foster a culture of documentation and knowledge-sharing that we’ve been working toward for years.

If you're part of a lean team looking for a simple, powerful way to scale support and improve operations, Scribe is absolutely worth exploring. It's made a tangible difference in how we work.

8. Mai 2025
Bewertung ohne vorherige Einladung
Scribe-Logo

Antwort von Scribe

Thank you so much for sharing your experience with Scribe, Pete! We're honored to be part of your tech stack and helping you and your team create a super clear internal knowledge base. 🤗

Happy scribing to you and your team — we can't wait to see what you all will do next!

Bewertet mit 1 von 5 Sternen

Their customer service is abhorrent

Their customer service is abhorrent. I've been trying to upgrade to the Enterprise tier for months now. The agents are very adverse to phone calls and would rather type out long emails stated what I've already read on the website instead of actually provid8ing any real support. there is no number to call. Our rep outright told me she will not speak on the phone just to send emails. And a sales rep said he would call, but it;s been hours.

5. März 2025
Bewertung ohne vorherige Einladung
Scribe-Logo

Antwort von Scribe

Hi Caroline,

Thank you so much for reaching out and for giving us the chance to make things right. My name is Nico, and I’m the Head of Community at Scribe.

I want to start by sincerely apologizing for your recent experience. We care deeply about every customer’s journey with Scribe, and I truly regret that we fell short here. I appreciate you taking the time to share your concerns with us.

I’ve followed up with the team, and it sounds like you were able to connect with them and had a great conversation. I'm so happy to hear that. I hope that the discussion was helpful and addressed your questions!

If there’s ever anything else I can support you with — questions, feedback, or anything in between — please don’t hesitate to reach out directly at nico@scribehow.com.

Thank you again for your patience, and I’m wishing you lots of happy scribing ahead! 🤗

Bewertet mit 5 von 5 Sternen

Useful Process Tool

After seeing a few ads for Scribe, I decided to sign up for a free account. It is incredibly useful for creating "how to" guides for internal workflows. It has saved both money, energy and time!

12. Januar 2025
Bewertung ohne vorherige Einladung
Scribe-Logo

Antwort von Scribe

We're so happy to hear that, Nick! Thank you for sharing your experience with us all. How-to guides are sort of our thing, and we're honored to now be part of your workflow! 🤓

Bewertet mit 5 von 5 Sternen

Love Scribe

Love Scribe! Very easy to use and is overall very helpful in every aspect.

19. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Scribe

We're so happy to hear you're enjoying Scribe; thank you for sharing your message! 🤗

Bewertet mit 5 von 5 Sternen

Overall rating needs to be way higher, Scribe has been a life saver for our organization.

The bad reviews don't even mention the actual tool itself, just their anecdotal fringe experiences which is a weird way to rate a software.

Anyway, Scribe is fantastic. I work for state government and it has had a massive downstream effect on training and efficiency. It's easy to think Scribe is just good for saving time creating instructions but fail to look past that initial benefit and realize how much quicker and more accurate your staff will be with standardized instructional material.

I describe Scribe like the first time you got a cordless vacuum and you didn't have to keep moving your plug every time you went to a new room so the whole thing takes half the time. Then, you realize you can start doing the dishes earlier! Scribe is a very shallow tool but with very wide implications that may not be readily apparent until you start using it.

19. März 2025
Bewertung ohne vorherige Einladung
Scribe-Logo

Antwort von Scribe

Andi your testimonial has us jumping for joy — we're so honored to be part of your workflow! ❤️‍🔥

The cordless vacuum/plug dilemma is one of our favorite ways we've heard it described in a while. Our own co-founder Aaron described Scribe like an Instant Pot before, so we love this appliance reference. 🥘

Happy Scribing to you and your team!

Bewertet mit 5 von 5 Sternen

Great for Onboarding Employees

We use scribe to onboard new employees and it makes the process so simple!

6. Februar 2025
Bewertung ohne vorherige Einladung
Scribe-Logo

Antwort von Scribe

Meagan we're so happy to hear that! Scribe's the closest thing you can get to being right behind someone and showing them how to do something on their computer. 🤓

And with Guide Me, it's even easier. Hope you get a chance to try that out; let us know how it goes!

Bewertet mit 5 von 5 Sternen

Centralizing Documentation and Feeling Valued by Scribe

Before Scribe, our team was creating documentation using multiple platforms. We'd use one for capturing images, another for adding text, and then another to share the documentation. With Scribe, we have a one-stop shop where we can click through a process and capture the text all at once. Overall, Scribe has made documentation easier and much more engaging!

Additionally, I have appreciate how receptive Scribe is to feedback. I used them when they were first launching, and I am amazed by the amount of features and refinement that has surfaced within this product. I am grateful that our team's voice is valued for a tool that we are paying to use - you will not find that everywhere!

19. März 2025
Bewertung ohne vorherige Einladung
Scribe-Logo

Antwort von Scribe

We're honored to have you here since the beginning, Derek! 🤗 It's users like yourself who inspire the entire Scribe team to do better.

Happy Scribing to you and your team! ✨

Bewertet mit 5 von 5 Sternen

As a small business owner

As a small business owner, scribe has been invaluable for my team getting new hires up to speed quickly and more importantly thoroughly! Love scribe!

1. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Scribe

Small businesses are mighty with Scribe — we're so honored to be part of your journey, Carla! 🤗

Bewertet mit 5 von 5 Sternen

TIME SAVER

I think Scribe is quite literally the best timesaver going. I've used it so much recently that I have too much time on my hands. My life before was a constant, "Kobé, help me with this tech issue..." and then I would have to come and save the day until the next person right beside them had the same issue.

Now with Scribe, I solve one issue and never have to solve it again. Instead, I just get it to record in the background as I solve the issue, and then bam. A full fledged guide made ready, just like that.

19. März 2025
Scribe-Logo

Antwort von Scribe

Kobé, now we're curious — what are you going to do with all that extra time that Scribe saves you? 🤓

Thanks so much for sharing, we're ecstatic to hear how you're using Scribe and hope you continue to have these delightful moments on your Scribe journey. ✨

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