moodylenses Bewertungen 

369
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

They give discounts and member points for 4+ star reviews on their website! Which I think is dishonest. Other than that, I tried the weighted glowylock daily lenses, which have a very beautiful and st... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

About the product: Very comfortable lenses, various colors, best color combinations that’s complementary to my skin color and makeup style. And for the price it’s worth it. About customer servi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Honestly, I love Moody so much! The lenses are super comfortable and don’t hurt my eyes at all, and they’re so pretty. There are so many different color options and prescription ranges, which make... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

i originally gave a 1 star, was disappointed in the lack of communication through email, whatsapp is faster if you want to check on your order. Eventually got my lenses. they are really nice, actuall... Mehr ansehen

Unternehmen hat geantwortet

3,9

Gut

TrustScore 4 von 5

369 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 96 % seiner negativen Bewertungen beantwortet

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3,9

Alle Bewertungen

(369)

232 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

I ordered my lenses August 14

I ordered my lenses August 14, it wasn’t shipped until August 19th, but I cannot get the tracking for the life of me. It’s September 1st and my contacts STILL haven’t been delivered. I spent $80 on 3 different contacts too… tried contacting someone and haven’t heard back. Disappointed.

1. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love how fast i got my orders!

13. August 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Hi Gabbi, we're so happy to hear your orders arrived quickly and that you're enjoying the speedy delivery. We truly appreciate your support and hope to have you back again soon!^^

Bewertet mit 5 von 5 Sternen

Great lens-- cute, comfy, and high quality

Cute and clean packaging, fast delivery, excellent lenses with cute designs that look like the provided pictures! The lenses are pretty comfortable too!

8. August 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Hi Joy, we're so happy to hear you enjoyed the cute packaging, fast delivery, and the quality and designs of our lenses. It means a lot to know you're also finding them comfortable to wear. Thank you for your support✨

Bewertet mit 3 von 5 Sternen

10/10 EXCEPT FOR ALWAYS SOLD OUT of RED LENSES

It would be a 5 star review if the one bright red lens that I wanted was ever in stock. It’s been months and I’ve never been able to order it. They don’t even have a way to get notified on their restocks for specific lenses. AND what makes it worse is they are so comfortable. Literally the best most soft and hydrating lenses I’ve ever tried and they look really nice and don’t dry out or get scratchy. I keep them in for like 2 days slept in them and added eye drops once or twice. To be honest I could’ve kept them in longer but I know you’re not supposed to.
Delivery took a while I think a week or two…

NEED A NOTIFICATION FEATURE FOR RESTOCKS ON EACH LENS!!!
NEEDS A RESTOCK ON 0.00 GLOW LOCK RED LENSES! !!!

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Hi Trinity, thank you for your honest feedback. We're so happy to hear you find the lenses comfortable and hydrating. We also completely understand your frustration about the GlowyLock Red being out of stock.

We appreciate your suggestion about restock notifications. We're currently developing this feature and hope to make it available soon. We'll also share your feedback about the GlowyLock Red with our team :)

Bewertet mit 5 von 5 Sternen

Good and very comfortable wearing it

Good and very comfortable wearing it. I like it and the quality is so good.

7. August 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Zar Chi, we're so happy to hear you're enjoying the comfort and quality of our lenses. We truly appreciate your support and are glad you're having a great experience with Moody 🫶

Bewertet mit 1 von 5 Sternen

Not a advertised

I tried my order yesterday and was disappointed with the results. The color was supposed to remain at the bottom, as your website advertises it as being “locked” in place. Unfortunately, it did not stay in position and rotated while I was wearing it.

As a result, the product did not perform as advertised, and it looked quite awkward when worn. I have reached out to customer service 2 days ago without a respond.

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Hi Annie, we're truly sorry to hear the lenses didn't perform as expected and that you haven't received a response yet. We sincerely apologize for the delay due to a high volume of inquiries.
We'd like to look into this for you. Please contact us on WhatsApp via our Contact Us page with your order number or email address, and we'll be happy to assist you further.

Bewertet mit 1 von 5 Sternen

Chinese lenses

I ordered these lenses one week ago and I received an email with tracking number to open on a Chinese website. I can’t translate this website and I have no idea of when my lenses will be delivered. I didn’t know that these lenses were coming from china and I am upset, especially considering the price.
I have contacted their support email 2 times and nobody answered.

4. August 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Hi Natascia, we're truly sorry for the confusion and frustration this has caused.

Depending on your destination, your order may be routed through one of our fulfillment partners, which can affect the tracking page shown. We also apologize for the delay in responding to your emails due to a high volume of inquiries.

Please contact us on WhatsApp via our Contact Us page with your order number or email address, and we'll be happy to check your shipment and assist you further.

Bewertet mit 3 von 5 Sternen

Don't trust the reviews on their website!

They give discounts and member points for 4+ star reviews on their website! Which I think is dishonest. Other than that, I tried the weighted glowylock daily lenses, which have a very beautiful and striking color. But they are not as comfortable as regular dailies because the weighted part is thick. You notice them in your eye, even if you forget about them sometimes throughout the day. You can still wear them all they long and they are still high quality but they don't feel as non-existent in the eye as some other daily lenses.

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Hi Andrea,thank you for taking the time to share your honest feedback. We appreciate your comments regarding comfort. Wearing experience can vary from person to person, and we'll be sure to share your feedback with our product team as we continue improving our lenses.
Thank you again for your support and for helping us do better :)

Bewertet mit 5 von 5 Sternen

For me The Best

For me, Moody is the best! Every order I’ve placed has been five-star quality—durable and with super-fast delivery! Thank you so much, Moody, for making me look even more beautiful.❤️

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Hi Silvia, knowing every order has met your expectations for quality and fast delivery truly means the world to us. We're so happy our lenses help you feel even more beautiful. Thank you for your trust and support. We can't wait to have you back again💖

Bewertet mit 5 von 5 Sternen

Just what I wanted

It was easy to order and came in the mail fairly quickly, I love this color and I get lots of complements

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Hi Deborah, we're so happy to hear your order arrived quickly and that you found exactly what you were looking for. It makes us even happier to know you're receiving so many compliments on the color. Thank you for your support, and we can't wait to see you back again🫶

Bewertet mit 5 von 5 Sternen

Saves money and time!

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Hi Toshia, thank you for your review! We're so happy to hear Moody has helped save you both time and money. We truly appreciate your support and look forward to serving you again soon✨

Bewertet mit 4 von 5 Sternen

updated review

i originally gave a 1 star, was disappointed in the lack of communication through email, whatsapp is faster if you want to check on your order. Eventually got my lenses. they are really nice, actually comfy and pigment!
Although, i didnt get an email saying it was on the way or anything which was another small lack of communication. so i do rate it a 4 overall due to that reason.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Hi Rora, we're truly sorry for the frustration this has caused. Please contact us on WhatsApp via our Contact Us page with your order number or email address, and we'll be happy to check your order status and assist you further. We sincerely apologize for the inconvenience.

Bewertet mit 5 von 5 Sternen

Moody Contacts are the best!

Moody Contacts are the best!! They are so beautiful crafted and good quality. The color selection is great. I love that they have smaller lenses as well that fit small pupil. The colors are vibrant. You cannot beat Mood’s prices. I’ll be honest, The first order I placed I was not happy at all…some of the lenses wouldn’t even stick to my eye. I was going to have to throw them out even though I really like two my last order that I’ll be ordering for life. I emailed Moody with my concern and they told me to send in a video cutting the contacts which I did and they took care of the rest from there. Very good customer service. I love how they sent me out multiple, not just one or two but a few generous replacements to make up for the ones that didn’t fit (I really appreciate this when customer service stands behind their word). And on top of that they gave me the price difference in a gift card. I would’ve been happy just with the exchange, but they went the extra mile and gave me a gift card for the difference and also a promo code for my next order. Absolutely amazing customer service. Way better than Solotica. They stand behind their products and want their customers to be happy. My eyes also didn’t dry out. Love the deals and I am so happy! Forever Moody you are the bomb.com❤️

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Wow, thank you so much for taking the time to share such a thoughtful review, Jasmine🥰 It truly means the world to us. We're so glad we had the opportunity to make things right and that our team could help resolve the issue to your satisfaction. Knowing you've found lenses you love and that you've chosen to stick with Moody is the biggest compliment we could receive.

Thank you for trusting us, for recognizing our team's efforts, and for being part of the Moody family. We'll keep doing our best to bring you products and service you can count on^^

Bewertet mit 5 von 5 Sternen

Thank you so much

Thank you so much! It’s so hard to find my prescription (-5.25) I love you!

14. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Thank you so much for your wonderful review, Rhiannon :D We're so happy we could offer the prescription you needed and help make your search a little easier. Your support truly means the world to us. We hope you continue loving your Moody lenses, and we can't wait to have you back again!

Bewertet mit 5 von 5 Sternen

Comfy and clear

Comfy and great sight! Just what I wanted

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Thank you for your lovely review, Megan^^ We're so happy to hear the lenses were comfortable and gave you the clear vision you were looking for. We truly appreciate your support and hope to see you back again soon.

Bewertet mit 1 von 5 Sternen

Placed order, never received contacts

Placed order. Never received anything. Reached out to company via email, no response. Filed dispute with credit card.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Hi Tiff, we're truly sorry to hear you haven't received your order. We'd like to look into this and assist you further. Please contact us on WhatsApp via our Contact Us page and share your order number or the email address used for your purchase. Our team will be happy to review your case and help you from there. We sincerely apologize for the inconvenience and hope to have the opportunity to make this right 🙏

Bewertet mit 1 von 5 Sternen

Really fast reply and very kind! Edit: not really

Edit: while the initial reply was first it’s been a week and a half since they promised to compensate me and have yet to do so

Really fast reply and very kind!

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von moodylenses

Thank you for taking the time to leave a review, Nom! We're really glad our team could help and that you had a positive experience with the support you received. We truly appreciate your kind words and your support^^

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