Otter.ai Bewertungen 

Very quick and informative support. Resolved my issue.

The product is good, legit and really useful. They only need to improve some languages but engish is super and the most important thing: the people. Customer care is top! and they are trying to fix that is not there 100%. If you need a recording solution in this fast-moving world this is your best shot.

Over committed to the business plan.
Reached out and they happily refunded me and i have re signed with a pro plan

I would like to thank the support team of otter.ai for their help to resolve an issue which was annoying for me and I did not know how to solve. Debit on my account and refund
First a very courteous and respectful attitude. Very fast resolution in 24 hours after a simple check request.
Second there were not obligated to refund.
Third special thanks to Junnior Torres for leading succesfully the resolution.

Kind regards and thanks to otter.ai surely a great Company if you have such team.

I am happy to give 5 stars.

OC

They went above and beyond for customer satisfaction! Excellent customer service and efficient, quick response times and resolutions!

I used the service and it was good and what expected. Then I didn't need transcript service for a while and forgot to cancel autorenewal and on the next year's renewal my account was charged according to the schedule but I asked them to refund and they quickly refunded. So I thank them for this experience.
Generally a good service in this domain.

⭐⭐⭐⭐⭐

We absolutely love Otter! It has made our work so much easier, especially when it comes to preparing meeting minutes. It saves us a lot of time and makes it so much easier to keep track of everything discussed during our meetings.

What really impressed us, though, was their customer service. We accidentally added an extra team member and were charged an additional fee. We reached out to customer support to explain the situation, and to our surprise, we received a response within an hour confirming that they had issued a refund.

We truly appreciate how quickly and kindly they handled our request. It’s reassuring to know that there’s a great team behind a product we rely on.

Thank you, Otter, for making our work easier and for taking such good care of your customers! Highly recommended! ❤️

Morgen helped resolve my issue with no messing around and understood what I was after without any back and forth. Great service!

I had a great experience with Otter.ai support. The customer service was very helpful, responsive, and professional. They understood my concern and provided a quick and satisfactory solution, including a full refund. I really appreciate their support and would definitely recommend their customer service.

Great product. Super responsive and helpful customer service too.

Quick solution! Great communication.

Allan has been amazing in supporting my request

Fast and reliable service

Allan was incredibly helpful. His knowledge of Otter and my questions was spot on. He was kind, enthusiastic and welcoming of my questions.
I’m so happy to use Otter, and particularly that I can email with someone like Allen. Thank you, Rich

Junnior Torres was extremely quick to solve my problem and offered to help beyond the original request.

Rating: ⭐⭐⭐⭐⭐

Review: Outstanding customer support! I accidentally added extra team members to my workspace without realizing it would trigger additional seat charges. I reached out to Otter.ai support, and they resolved the issue quickly and refunded the extra amount without any hassle. Exceptional customer care and prompt resolution!

I submitted an urgent request to the support team, and within 10 minutes they had my issue resolved. Truly remarkable customer support service!

Otter AI is great! The support team got back to me really quickly and resolved my problem immediately :)