Freightos Bewertungen 

Quick service, love the price transparency.
Would definitely recommend

I had arranged for a shipment and subsequently waited two weeks for a scheduled freight pickup at my supplier in Jiangsu, intended for ocean freight. "No boat space" was the reason. Which is total nonsense. Unfortunately, the assigned carrier, Gati, ultimately canceled the entire shipment. It's also worth noting that they pre-authorize your credit card even prior to the shipment's collection. In my particular situation, Ive been double-charged, and after two weeks, I have only received one refund for the two charges. Regrettably, there has been no response to my emails, and as a result, I would find it difficult to recommend this service.

The service is great the prices workable, and the shipping companies are straightforward.
At Freightos the response is fast and 99% correct.
That's why I high rated this company.

Making the switch to Freightos for our commercial shipping needs has been one of the best operational decisions we’ve made this year.

For a long time, we relied heavily on DHL for our international logistics. While DHL provided reliable speed, the costs were rapidly becoming a heavy burden on our bottom line.

The transition was remarkably seamless. Freightos’s platform is intuitive and transparent, making it straightforward to compare rates and book shipments. Moving away from a traditional carrier like DHL came with absolutely zero compromise on delivery times. Freightos' shipment speeds have proven to be just as fast and reliable, yet at a small fraction of the cost we were previously paying.

Their real-time tracking and clear communication throughout the process give us total peace of mind from pickup to final delivery. Freightos has significantly lowered our overhead expenses while maintaining the fast, high-quality shipping standards our business relies on.

If you are looking to streamline your freight logistics and save substantial money without sacrificing speed or quality, I cannot recommend Freightos highly enough. A true 5-star platform!

After problems with a forwarder, I decided to cancel. I was supposed to be issued a refund, but nobody will return the money. It is going on over a month. Playing games, making me fill out forms again and again for a simple transaction

To double down and elaborate, 6 weeks out , they still can't figure out how to hit send and return the money.

Great job, great service

Very smooth and easy process. First time using Freightos and it was great to be able to shop around, chose a company, get an instant quote, and my supplies shipped effortlessly. Thank you!

Price, ease of using the platform and locking in a quote, and subsequent communication were excellent. The freight forwarder they used got the shipment to me late (several days beyond the anticipated window, with one false delivery notice along the way) and one carton (out of 120 total cartons) was damaged pretty badly (haven't inspected the items in that carton yet for damage, but the corresponding boxes aren't usable). Overall, I will use them again.

Every step is monitored and taken care of.

everything is so easy to access. all the updates are right at your fingertips and the chat feature is a true asset.

DO NOT TRUST THE QUOTES their platform gives you, they add on HUGE SURCHARGES as soon you have paid!!

I recently booked a shipment through their platform and explicitly selected the “liftgate required at delivery” option during checkout. Their system showed me lots of great quotes and allowed me to proceed and pay £4200 based on the services I required.

24 hours after accepting my payment the freight forwarder informed me that liftgate was not included in the quote and that I would need to pay an additional £1100 to proceed with delivery.

Freightos’ response? They acknowledged that the "I require a liftgate at delivery" option was correctly selected when I searched and paid for the service, but said it was effectively removed because I chose an FCL quote - without any clear warning of this at checkout.

So their position is: you can select a service, pay for it, and then be told it doesn’t apply after the fact — and that you should have spotted this buried in the quote breakdown.

That’s not user error. That’s price misrepresentation.

I now have a time-sensitive shipment delayed for over 2 weeks while their customer service team debate internally if they should acknowledge their systems fraudulent quoting system, and repeats the same scripted responses that offer no real solution beyond “pay more or cancel.”

Extremely suspicious and untrustworthy business practise.

Freightos can't be replaced as a valuable shipping resource. They can't stop all shipping company errors... but they do an awesome job hooking us up with freight forwarders. Absolutely excellent.

The service received is Great.
Happy again ,
I will use Freightos forever.
Thanks

Booking the freight from China to U.S. was easy enough, but everything fell apart soon after. The customs broker they use (Clearit) could not get the POA due to zero access to a live human being. We had Clearit login problems which lasted more than 10 days. No humans available to resolve.

After we missed the original air freight schedule due to Clearit problems, the shipper (Shun) sent me a bill for additional 50%.

Instead of 10 days and $3,100, it took 26 days and $4,600.

No help from Freightos during this ordeal. They just skim off the top and drop you.

Easy to use, reliable, tracking advice in real-time is great and pricing is very competitive. Freightos have never let me down! So, thank you very much!

The company efficiently organises deliveries once I submit a request through their easy-to-follow online form. Their rates are competitive, and they are a reliable service provider.

Carrier charged us $150 more for the shipment due to a failed delivery attempt. Carrier did not respond in a timely manner and customer support was useless. Frequently the price quoted by Freightos is not accurate and you end up paying more. Need to be extremely cautious of which vendor you go with. ExFreight Zeta is cheaper when you book but they hit you with more fees in the end. Good when it works, but expect to be shafted eventually.

Excellent again

Freightos looked after me when the freight forwarder did not follow acceptable billing practices. Great communication. Thank you