Blossomup Bewertungen 

Antwort von Blossomup

Vor 2 Tagen

Hi Perry,

We're sorry to hear about your experience and appreciate you taking the time to share your feedback.

We understand your concerns regarding the payment and subscription process. Our intention is to allow users to experience the assessment before deciding whether to unlock their Premium Results Report and access our full Personal Growth platform.

To help ensure transparency, we provide pricing and subscription information before, during, and after purchase, including on the pricing page, checkout page, and in the order confirmation email. We understand that this information can sometimes be overlooked, and we appreciate your feedback as we continue improving the user experience.

If you're not completely satisfied, we'd be happy to review your case and assist with a refund where applicable. Please contact our support team through:

https://blossomup.co/contact-us/

Thank you again for sharing your perspective. We value your feedback and hope to have the opportunity to address your concerns.

Best regards,
BlossomUp Support

Antwort von Blossomup

Vor 4 Tagen

Hi Demet,

Thank you for your feedback! We're glad to hear you found the assessment to be an interesting way to gain insights. Your support means a lot to us.

Thank you for choosing BlossomUp!

Best regards,
BlossomUp Support

Antwort von Blossomup

15. Juli 2026

Hi Jakob,

We're sorry to hear about your experience and appreciate you taking the time to share your feedback.

We understand your frustration about having to pay to access your test results. Our intention is to allow users to experience the assessment before deciding whether to unlock their Premium Results Report and access our full Personal Growth platform.

To help ensure transparency, we provide pricing and subscription information before, during, and after purchase, including on the pricing page, checkout page, and in the order confirmation email. We understand that this information can sometimes be overlooked, and we appreciate your feedback as we continue improving the user experience.

If you're not completely satisfied, we'd be happy to review your case and assist with a refund where applicable. Please contact our support team through:

https://blossomup.co/contact-us/

Thank you again for sharing your perspective. We value your feedback and hope to have the opportunity to address your concerns.

Best regards,
BlossomUp Support

Antwort von Blossomup

28. Juni 2026

Hi Rami,

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience didn't meet your expectations. We understand why you were disappointed, especially if you expected the assessment to be entirely free.

We take feedback like yours seriously. Our pricing and subscription information is presented during the checkout process before any payment is completed, but we recognize that some users feel this could be communicated more clearly. Your comments are valuable and help us identify where we can improve the overall experience.

If you have any questions about your purchase or subscription, or if you'd like us to review your specific case, we'd be happy to help. Please reach out to our support team by submitting a request here:

https://help.blossomup.co/hc/en-us/requests/new

We'll be glad to look into your account and assist you further.

Thank you again for sharing your perspective. We appreciate the opportunity to address your concerns.

Best,
BlossomUp Support

Antwort von Blossomup

21. Juni 2026

Hi Paul,

Thank you for sharing your feedback.

We're sorry to hear that you were surprised by the subscription and felt that it was not clearly communicated during your purchase. We understand why this would be frustrating.

We'd like to look into your case and review what happened, but we currently don't have enough information to locate your account. We have requested additional details from you so that we can investigate further and provide a more accurate response.

If you haven't already done so, please submit a request through our support form and include the email address used for the purchase, along with any relevant transaction details:

https://help.blossomup.co/hc/en-us/requests/new

Once we receive the necessary information, our team will be happy to review your case and assist you further.

Thank you for bringing this to our attention. We look forward to hearing from you and helping resolve your concerns.

Best,
BlossomUp Support

Antwort von Blossomup

14. Juni 2026

HI there,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience felt frustrating. BlossomUp operates on a subscription-based model, and information regarding pricing, access to full results, and any introductory offers is presented during the sign-up process before completion. Users are also required to actively confirm their choice before any payment is processed.

We understand your concerns regarding clarity and expectations, especially when it comes to access to results. Feedback like yours is important to us and helps us continue improving how we communicate key information throughout the user journey to ensure it is as clear and transparent as possible.

Our assessments are designed to provide personalized insights based on user responses, and we take care to ensure results are generated based on the information provided.

If you would like us to review your case or check your subscription status, you are welcome to contact our support team here: https://help.blossomup.co/hc/en-us/requests/new

Best,
BlossomUp Support

Antwort von Blossomup

7. Juni 2026

Hi Johanna,

Thank you for sharing your feedback—we’re sorry to hear about your experience.

We understand how it can feel misleading if a test is presented as free but requires a small payment to access the full results. The quiz itself is free to complete, while the detailed report and additional insights are part of a paid subscription. These details, including pricing and subscription terms, are shown during the checkout process before payment is completed so users can review and decide whether they wish to proceed.

We’re sorry to hear that this was not clear from your perspective, and we appreciate you taking the time to share your thoughts. Feedback like this is important to us as it helps improve clarity and the overall user experience.

If you’d like us to look into your experience further, please contact our support team here:
https://help.blossomup.co/hc/en-us/requests/new

Best,
BlossomUp Support

Antwort von Blossomup

4. Juni 2026

Hallo Dani,

vielen Dank, dass du dir die Zeit genommen hast, dein Feedback zu teilen.

Es tut uns leid zu hören, dass deine Erfahrung so enttäuschend war. Wir verstehen, dass es frustrierend sein kann, Zeit in die Beantwortung vieler Fragen zu investieren und erst anschließend festzustellen, dass für den Zugriff auf die detaillierten Ergebnisse eine Zahlung erforderlich ist.

Unser Ziel ist es, Nutzern die Möglichkeit zu geben, den Test zunächst abzuschließen und anschließend selbst zu entscheiden, ob sie die ausführlichen Ergebnisse und zusätzlichen Einblicke erwerben möchten. Aus deinem Feedback entnehmen wir jedoch, dass dieser Ablauf für dich nicht ausreichend transparent war.

Wir schätzen deine ehrliche Rückmeldung, da sie uns dabei hilft, die Nutzererfahrung und die Kommunikation rund um unsere Tests weiter zu verbessern.

Mit freundlichen Grüßen,
BlossomUp Support

Antwort von Blossomup

Veröffentlicht am 2. Juni 2026

Hallo,

vielen Dank für Ihr Feedback.

Es tut uns leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Wir verstehen Ihre Enttäuschung darüber, dass Sie keine Ergebnisse erhalten haben oder nicht auf die gewünschten Ergebnisse zugreifen konnten.

Ich habe Sie um weitere Informationen gebeten, damit wir Ihnen bei der Überprüfung Ihres Kontos helfen können.

Wenn Sie möchten, dass wir Ihren Fall genauer prüfen, wenden Sie sich bitte hier an unser Support-Team: https://help.blossomup.co/hc/en-us/requests/new

Mit freundlichen Grüßen,
BlossomUp Support

Antwort von Blossomup

27. Mai 2026

Hallo Hannah,

es tut uns leid, von deinen Erfahrungen zu hören, und wir verstehen deine Frustration bezüglich des Abonnement- und Kündigungsvorgangs.

Unsere Plattform ist so konzipiert, dass die Abonnementbedingungen, Verlängerungsdetails und Kündigungsinformationen beim Bezahlvorgang sowie in den Bestätigungs-E-Mails angezeigt werden. Aus deinem Feedback geht hervor, dass dies in deinem Fall nicht klar oder verständlich genug war.

Es gibt drei Möglichkeiten, dein Abonnement zu kündigen:

Über unsere Website: Wenn du in deinem Konto angemeldet bist, kannst du die Seite „Mitgliedschaft“ aufrufen. Du hast eine Kaufbestätigungs-E-Mail erhalten, die ein temporäres Passwort enthält, mit dem du dich auf unserer Website anmelden und dein Konto verwalten kannst.

Über die Fußzeile unserer Website: Klicke einfach auf die Schaltfläche „Kündigen“ unten auf der Website: https://blossomup.co/. Für diese Option musst du dich nicht anmelden.

Über den Kundenservice: Sie können das Abonnement auch kündigen, indem Sie sich an unseren Kundenservice wenden.

Wenn Sie möchten, dass wir Ihren Fall direkt prüfen, einschließlich etwaiger Rückerstattungs- oder Abonnementfragen, wenden Sie sich bitte hier an unser Support-Team: https://help.blossomup.co/hc/en-us/requests/new

Mit freundlichen Grüßen,
BlossomUp Support

Antwort von Blossomup

25. Mai 2026

Hi there,

Es tut uns leid, dass dein Eindruck von der Erfahrung so negativ war. Wir verstehen deine Frustration, insbesondere weil du Zeit in den Test investiert hast und erst am Ende mit der Zahlungsaufforderung konfrontiert wurdest.

Der Test selbst kann kostenlos durchgeführt werden, während der Zugriff auf die detaillierten Ergebnisse und Analysen kostenpflichtig ist. Wir verstehen aus deinem Feedback jedoch klar, dass dies für dich nicht deutlich genug kommuniziert wurde.

Rückmeldungen wie deine zur Transparenz, Nutzerführung und Darstellung der Kosten nehmen wir sehr ernst und nutzen sie, um die Nutzererfahrung weiter zu verbessern.

Falls du möchtest, dass wir deinen Fall direkt prüfen, kontaktiere bitte unser Support-Team hier: https://help.blossomup.co/hc/en-us/requests/new

Beste Grüße,
BlossomUp Support

Antwort von Blossomup

22. Mai 2026

Hi Valery,

Es tut uns leid, dass dein Eindruck so negativ war.

Die Tests können kostenlos durchgeführt werden, während der Zugriff auf die ausführlichen Ergebnisse und Analysen Teil eines kostenpflichtigen Angebots ist. Wir verstehen aus deinem Feedback, dass dies für dich nicht klar genug kommuniziert wurde.

Wir nehmen Rückmeldungen zur Transparenz ernst und arbeiten daran, die Informationen zu Preisen und Ergebnissen deutlicher darzustellen.

Falls du möchtest, dass wir deinen Fall direkt prüfen, kontaktiere bitte unser Support-Team hier: https://help.blossomup.co/hc/en-us/requests/new

Beste Grüße,
BlossomUp Support

Antwort von Blossomup

19. Mai 2026

Hallo Dan,

es tut uns leid, von deiner Erfahrung zu hören.

Der Test kann kostenlos absolviert werden, während der Zugriff auf die detaillierten Ergebnisse Teil einer kostenpflichtigen Option ist. Wir verstehen deine Bedenken, dass dies von Anfang an nicht klar war, und arbeiten daran, die Kommunikation diesbezüglich im weiteren Verlauf des Prozesses zu verbessern.

Wenn du möchtest, dass wir deinen Fall prüfen, wende dich bitte hier an den Support: https://help.blossomup.co/hc/en-us/requests/new

Mit freundlichen Grüßen,
BlossomUp Support

Antwort von Blossomup

6. Mai 2026

Hi M.M.,

Thanks for sharing your experience and your update. We’re glad to hear the issue was resolved quickly and that our support team could assist you promptly.

We also appreciate your feedback regarding subscription clarity—it’s something we continuously work on improving to ensure everything is as transparent as possible.

If you ever have further questions or need assistance, feel free to reach out anytime.

Best regards,
BlossomUp Team

Antwort von Blossomup

6. Mai 2026

Hi Toto,

Thank you for your feedback—we’re sorry to hear the experience felt this way.

We understand how frustrating it can be to complete a test and feel it wasn’t clear upfront that there is a paid option to view the full results. That’s not the experience we want for our users.

To clarify, the quiz itself is free to take, and at the end users are given the option to access a more detailed results report as part of a paid offering. The pricing and any subscription details are shown before any payment is completed so users can decide whether they’d like to proceed.

We also want to let you know that we’ve asked for a few additional details so we can locate your account and properly review what happened in your case.

If you’d like us to look into this further or assist you directly, please contact us here:
https://help.blossomup.co/hc/en-us/requests/new

We’re here to help.

Best,
BlossomUp Support

Antwort von Blossomup

6. Mai 2026

Hi Sophia,

We're sorry to hear about your experience and appreciate you sharing your feedback.

Our assessments are designed to provide a consistent analysis based on the answers given, and results are generated algorithmically from your responses rather than pre-set outcomes. Small differences in answers can sometimes still lead to similar overall placements, depending on how the scoring dimensions align.

If you’d like us to review your case or need any assistance, please contact us here: https://help.blossomup.co/hc/en-us/requests/new

Thank you for your feedback.

Best,
BlossomUp Support

Antwort von Blossomup

6. Mai 2026

Hi Leif,

We're sorry to hear about your experience and appreciate you bringing this to our attention.

Our goal is to provide a high-quality and valuable Personal Growth platform that includes premium features such as a Premium Results Report, personalized insights, expert content, a multitude of assessments, and a Personal Growth Tracker to support your personal growth journey. Given the nature of the service, access to results is part of a subscription-based model.

We aim to clearly communicate pricing before, during, and after the test, including on the pricing and checkout pages as well as in the confirmation email. We understand that this can sometimes be missed, and we’re continuously working to improve clarity throughout the experience.

We stand by our product and offer a money-back guarantee. If you would like assistance or a refund, please contact us here: https://help.blossomup.co/hc/en-us/requests/new

Thank you for your feedback.

Best,
BlossomUp Support

Antwort von Blossomup

6. Mai 2026

Hi Alex,

We're sorry to hear about your experience and appreciate you sharing this feedback.

Our goal is to provide a high-quality Personal Growth platform with premium features such as detailed results, personalized insights, and additional tools as part of a subscription-based membership. The test can be completed for free, and access to the full results is part of the paid option.

We aim to clearly communicate pricing before, during, and after the assessment, including on the landing page, checkout page, and in the confirmation email. We understand your concerns and are continuously working to improve clarity and the overall user experience.

If you need any assistance or would like us to review your case, please contact us here: https://help.blossomup.co/hc/en-us/requests/new

Thank you for your feedback.

Best,
BlossomUp Support

Antwort von Blossomup

3. Mai 2026

Hi Arthur,

Thank you for your feedback—we’re sorry to hear the experience felt this way.

We understand how frustrating it can be if the test didn’t meet your expectations or felt like a waste of time. To clarify, the quiz itself is free to take, and at the end users are given the option to access a more detailed report as a paid feature. The pricing is shown before any payment is completed so users can decide whether they’d like to proceed.

That said, we recognise your concerns and are actively working on improving both the clarity of the experience and the overall value we provide.

If you’d like us to look into your case or assist further, please reach out here:
https://help.blossomup.co/hc/en-us/requests/new

We’re here to help.

Best,
BlossomUp Support

Antwort von Blossomup

1. Mai 2026

Hi Thomy,

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

To ensure full transparency, we provide detailed information about our pricing before, during, and after your purchase, including on the pricing page, checkout page, and in the order confirmation email.

We understand your concerns and want to assure you that our reviews come from real customers who have shared their genuine experiences, and we stand by the quality of our service.

Our company is a professional business, and we do not tolerate fake reviews. This goes against our own values as well as Trustpilot's guidelines, which we fully adhere to.

We stand by our product and offer a generous money-back guarantee. If you are not completely satisfied, we are happy to offer a refund. Please reach out to us at https://help.blossomup.co/hc/en-us/requests/new, and we’ll be happy to assist you further.

Best,
BlossomUp Support