ER

Emilia R.

Österreich

Bewertungen

Bewertung zu DiscoverCars.com

Bewertet mit 1 von 5 Sternen

DISASTER!

DISASTER!! Can not recommend this car rental at all. We had a pick up booked for 9:30PM, had 30 min delay and guess what, the rental station was closed, no one available on the phone of at the station. We had to book another car. Next day I called them 10 times, my calls were not responded, not one time!
When I cam eback to the airport, I dropped in and know what they said to any of my questions... ask your booking agent... ask your booking agent... We do not want to have any customer contact.
At the end, they do not give me my money back, because they say, I have broken and annulated the contract with my delay!!!! So I have to come up for the cancellation costs. Have never in my whole life experienced anything like this. Please, do NOT book any car woth them!
Happend in Naples, May 13th 2026

13. Mai 2026
Bewertung ohne vorherige Einladung

Antwort von DiscoverCars.com

Hi Emilia,

I’m truly sorry to hear about your experience in Naples.

Please note that DiscoverCars.com is a comparison platform that works with local rental suppliers, and we don’t operate the rental desk directly. However, we want to review what happened with your booking and see whether the supplier followed the correct procedure.

Could you please send us an email with your booking number and a link to this review? Our team will carefully examine the details and do our best to find a fair solution for you.

Thank you for sharing your experience with us, we’ll make sure to address your case promptly.

Kind regards,
Eva Smith
Community Manager

Bewertung zu Galdierirent

Bewertet mit 1 von 5 Sternen

KATASTROPHE

KATASTROPHE! Flieger war eine halbe Stunde verspätet, der Verleih hatte einfach zu, bekamen keinen Wagen mehr um 22 Uhr. Niemand erreichbar, auch am nächsten Tag nicht. Es hebt einfach niemand ab!
Wir mussten anderswo einen Ersatzwagen mieten. Und das Beste... Galdieri sagt, die vereinbarte Uhrzeit ist verbindlich, durch meine Verspätung hätte ich den Vertrag storniert und bekomme KEIN Geld zurück. Unfassbar... Zum Abflug wollte ich nochmals mit Galdieri reden und war beim Verleih... arrogante Mitarbeiter, die auf jede Frage nur sagten... ask your booking plattform, ask your booking plattform.... Galdieri wünscht keinen Kundenkontakt, wir sollen die Buchungsplattform kontaktieren.
Ich reise sehr viel, aber DAS habe ich noch NIE erlebt.

13. Mai 2026
Bewertung ohne vorherige Einladung

Antwort von Galdierirent

Dear Mrs Emilia R.,
we have carefully read your comment and are sorry to hear what you have shared.
Based on the information you provided, we have tried to reconstruct your experience with our company. Although we were unable to locate your reservation, we understand from your description that it was made through one of our business partners. In fact, unlike our partners, our company does not accept advance payments.
We would like to look into the matter further, and we invite you to write to us at customer.care@galdierirent.it.
We will be happy to assist you.

Bewertung zu Dyson Österreich

Bewertet mit 5 von 5 Sternen

Toller Service

Toller Service, sehr hilfsbereit, bin gespannt, wie lange es dauert, bis wir den Airwrap wieder bekommen. Bislang bin ich vom Entgegenkommenden Service begeistert.

1. Januar 2026