They sell cheap items for at least 3 times the price they are worth. Sandals were plastic tat that cost £36 and were not the size they advertised- size 5 didn't even fit over my foot. Upon asking to return them their only place to return was China which I was expected to pay the postage for. Absolute con avoid at all costs
Would give 0 stars should it be possible. Ordered a womens Xmas jumper - looked nothing like the photo when it arrived. It is a cheap print, the material is terrible not furry as shown. Cheap products do not buy they look nothing like they show on their website
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Korsina
Dear Nicola, Thank you for taking the time to share your experience with us. We are truly sorry to hear that the women's Christmas jumper you received did not meet your expectations.
We deeply apologize for this experience and for any inconvenience it has caused you. We take your feedback very seriously and are committed to addressing this issue promptly.
Our Customer Complaints Team has already reached out to you via email to discuss this matter further and to provide a satisfactory resolution. Please check your inbox for the email from our team. They are dedicated to assisting you and ensuring that your concerns are addressed to your satisfaction.
We hope that by working together, we can resolve this issue to your satisfaction. If you have any further questions or need additional assistance, please do not hesitate to reply to us. Best regards,
Do not buy from Boohoo. Returned items got an email saying my refund has been processed but it never arrived. There is no customer service - noone gets back to you they have stolen my money. How can they be allowed to do this?