CB

Christian BRONEDER

Österreich

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Bewertung zu Xoom, A PayPal Service

Bewertung zu Xoom, A PayPal Service


Bewertet mit 2 von 5 Sternen

Everything very complicated

Everything very complicated. Because I had to send money every day to a friend in Africa I have been asked many questions about that including questions concerning the future ("how often will you use our services again?"). It's just annoying and makes everything more complicated

16. August 2025

Antwort von Xoom, A PayPal Service

Hi there, We know how important it is to be able to send money without disruption. To comply with global financial regulations and ensure the security of your account, we may sometimes need to verify a customer’s identity through documents or security questions. More information can be found here: https://help.xoom.com/s/article/why-does-xoom-request-documents-for-verification?language=en_US.

Your feedback is important, and we’re continuing to work to improve the customer experience. You can reach out to our support team anytime:
https://help.xoom.com/s/contactsupport. We offer email support daily, and you can also reach us by phone. We're here to help.

Bewertung zu Xoom, A PayPal Service

Bewertung zu Xoom, A PayPal Service