Ein sehr schlechtes Unternehmen
Ein sehr schlechtes Unternehmen. Leute bitte passt auf und bestellt darüber nichts. Die Bestellungen werden einfach nach der Zahlung von den Sellern auf der Seite storniert und nach der Stornierung schießen die Seller die Preise in die Höhe. Ihr könnt absolut keinen Gewinn als Wiederverkäufer generieren wenn ihr auf der Seite Qogita eine Bestellung tätigt. Passt bitte auf und sucht nach weiteren Großhändler. Denn Qogita ist kein Großhändler. Qogita ist eine Seite wo absolut keine Kontrolle hat, denn die Seller auf der Seite machen das was sie wollen.
A very bad company. People please be careful and don't order anything from this. The orders are simply canceled by the sellers on the site after payment and after the cancellation, the sellers shoot up the prices. You cannot generate any profit as a reseller if you place an order on the Qogita site. Please pay attention and look for other wholesalers. Because Qogita is not a wholesaler. Qogita is a site where there is absolutely no control because the sellers on the site do what they want.
Antwort von Qogita
Hello Isik,
Thank you for taking the time to leave us a review.
I am sorry to hear that your order was declined by our sellers, and I hope I can provide you with more information regarding why this may have occurred.
Qogita is a wholesale marketplace that connects buyers and sellers. Our sellers frequently update their stock, and orders are confirmed once payment is received.
If you choose to pay by bank transfer, your order will not be confirmed until we receive payment, which may take up to 3 days. During this time, it is possible that sellers have depleted their stock. We recommend paying by card or financing your order to ensure it is confirmed promptly upon placement.
When one offer from a seller is out of stock, the next best offer is displayed. This may result in price fluctuations as the stock from the seller with the best offer is sold out. I can assure you that it is not the same seller who declined your order increasing their prices.
We work closely with our sellers and enforce strict guidelines for their use of our platform. All of this information is available on our website for everyone to access.
We pride ourselves on transparency and always strive for the best outcome for our buyers. We understand that having an order canceled can be disappointing, which is why we credit the buyer's wallet as a gesture of goodwill in such cases. This credit can be applied to your next order, helping to cover any price differences if the desired products have increased in price, making sure your finances are not affected.
Additionally, our support team is always available to assist. If your order is canceled, they will reach out to offer support in placing a new order or addressing any questions you may have.
I am truly sorry that you had a negative experience with Qogita, and I hope I have been able to provide some clarity. If you are willing to give Qogita another chance, please contact us at support@qogita.com so we can help you further.
Thank you once again for your feedback.
Lara
Customer Experience Lead
Team Qogita