Ben

Failed to deliver to their own store and no updates. If you need something guaranteed, use Amazon. Order status not updated

2023 Jaguar i-Pace broke down twice in a 2 week period with major electrical issues. AA fixed both times and said car must go to dealer for investigation.

Jardine Jaguar Tonbridge refused to fix or look at car for over a month. When you have a 1 year old £80k car, you expect a level of care from a main dealer. It seems that they have so many broken cars they can't look after any more.

I would avoid Jaguar due to quality issues and avoid Jardine as they can't provide the support

2023 i-Pace broken down twice in 2 weeks and Jaguar Tonbridge refused to accept it in for repairs. Both times 12v battery issues and now electrical issues with headlights and windscreen wipers.

Great car when it works but I would never buy Jaguar again.

A real shambles moving to a business account with Vodafone. I would not risk moving my business mobiles to Vodafone, all service has been lost from my number that was meant to port. Over two weeks of speaking to customer services every two days and still no result. Do not put your business at risk. Tunbridge Well store also not helped resolve the issues and they are not contactable.

After a good start in store, Vodafone have now been unable to give me a working phone for 5 working days. Their foreign call centres have little understanding of how their own processes work.

Ordered a phone on 30th May and it is still not delivered or returned to them by DPD.

They will also not send a replacement as they have not received it back from DPD.

No emails from Currys or DPD to confirm the issue.

Now I have to wait 5-7 days for a refund and buy a phone elsewhere. Don't risk buying an iPhone from Currys

Purchased via a cashback link and made sure to not use any voucher codes. They ended up denying the link had come from the cashback site, Lenovo just avoiding paying the cashback of £113. Not great given they got a £4.2k sale!

Waiting 2 months for a claims to be paid. Went with Many Pets after all the reviews and after a good start with them, they now don't reply to emails or phone calls.

It is lucky that safety recalls can be done remotely with a software update. My sunglasses are stuck in the storage compartment and the earliest appointment to look at it is nearly a month away.

Harwoods were happy to help within days. They will be getting the servicing business.

Mixed review as they used to be good. Now cancelled as they took payments and didn’t deliver. Customer services hard to deal with. Not sure how we can upload Ring doorbell footage of them not delivering

Amazing service from Sofasofa. We ordered a 4 seater and 3 seater and they arrived in just a few weeks, well ahead of schedule. The delivery men were efficient in setting the sofas up and took away all the packaging. Great that they are made in the UK.

Very well organised and great value for money. My sone enjoyed his 16th birthday here.

I was mis-sold on the life insurance policy I took out in order to get the Vitality Plus benefits for my wife. I already had health insurance and made it clear to the customer service team that the aim was to get the benefits for my wife like the Apple Watch. Now told that having health insurance and life insurance all counts as one policy and she can't get the benefit of the watch. Not sure why I am forced to pay an extra £4.75 per month for Vitality Plus when I have it via health insurance. Their teams should understand and make clear the terms and conditions when promoting Vitality Plus.

Communication is very slow and you rarely speak to the same person.

Unlike other leasing companies you cannot transfer your lease to someone else. They are just after the 50% rental penalty. There is big demand in the used car market, so they could be more flexible.

My son got his bearded dragon from the Maidstone store a couple of years ago. We were impressed by the staff knowledge and genuine care for the animals. The fact we had to show evidence of the vivarium size and temperature control shows how much they care about where their animals are going.

After a great fitting experience at Silvermere and a months wait last year, I cannot speak highly enough about the JPX919 Forged. Just received new wedges with the same delivery delay but this was acceptable compared to Taylor Made.

I question the quality of the Mizuno bag I have had for only a year or so, with a faulty zip but the colour scheme is so striking I cannot part with it.

Breathe has been a great HR platform for our business, saving us countless hours managing employee holidays, sickness and many other reporting requirements. Most staff find it easy to use.

As a fitting centre they are superb and have a great shop and outlet store. A long wait to get a fitting session but worth the wait. Fitted for Mizuno irons last year and wedges this year. Delivery only about a month from Mizuno. Taylor Made driver a disaster, over 4 months to wait due to lack of parts.

If only they communicated these supply challenges when doing the fitting it would allow an informed choice. No way of choosing another driver after finding out about the delay as another months wait for a fitting session and another £40. They seem unable to work with the supplier, it seems crazy that one has the head and the other has the shaft but they can't work to put the two together.

Great fitting service as usual by the guys at Silvermere but it falls down due to the poor service by TaylorMade. Over 4 months delivery delay on a SIM2Max Driver as they have run out of 12 degree heads. They seem unable to work with big shops like Silvermere when one has the head and one has the shaft.

We love our Quooker tap. After 18 months I can say it is the best appliance in the kitchen. Ideal if you are making builders teas all day!