DISCRIMINATION UPON MINORITY CUSTOMERS
Discrimination at its finest at store #63 in Tampa, Florida inside International Plaza. I visited this location Sunday, October 25th between the hours of 4-5pm to finalize a purchase for a $3200 couch. Please note, I’ve been debating between this couch or a $5K sofa from Scan Design. Upon my arrival, I sat and viewed the sofa near the register where the employees were located and reviewed the different color pallets that were attached for my personal taste just to be sure of the style once again. A couple came in 5 min after I did and was looking at the same sofa and were immediately greeted and assisted with more knowledge about the same sofa by Scott who came from the nearby register. I never received the same courtesy. A new (seasonal) hire came over to me took notice and asked if I needed any help. I acknowledged my concern what just transpired and she immediately apologized. After her assistance she had to ask her co workers for questions based on some of the questions I was asking her on the product. This was understandable as she was a new hire. Since I was there to make a $3200 purchase, I was still disgusted by the actions of Scott. I thanked the new hire for coming over to help me and asked her for the corporate number. She went over to the register area where the other employees were (and Scott) for the info which I heard Scott ask her why and they were not giving that information. Upon her return she passed on the message and I thanked her for her time. A few days after this happened I did my own research and was able to locate the store number here in Tampa (#63) and locate the CEO’s name Jordan Voloshin. Let me remind you again, this was done on my own since I was refused a store number. I called customer service who emailed the corporate number 219-736-1100 but again the run around. I’ve never felt so belittled in my life and decided to make the $5K purchase with Scan Design. I refused to give Z Gallerie my money and be a contributor to help maintain their struggling chain remain in business. Hopefully no one else experience this same ordeal as I did. I only wanted to come in and spend a few grand on a nice sofa for my new downtown 33rd floor condo.
31. Oktober 2020
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