Antwort von UniqRugs
Dear Customer,
Thank you very much for your review.
We are delighted to hear that you were happy with the quick delivery.
We are sorry that the rug was not as thick as you had expected. We always provide detailed product specifications, including the pile height, to help our customers make the best choice.
As every one of our rugs is individually handmade, each piece is truly unique. Very small variations in thickness, texture, or finish can occasionally occur, making every rug one of a kind. These natural characteristics are part of the beauty and authenticity of handmade rugs.
Thank you again for your valuable feedback. We hope you enjoy your handmade rug for many years to come.
Kind regards,
Uniq Rugs