Jan Nightingale

As soon your operative arrived I could see that he was confident, polite and listened to what I had to say.
His name was Dan and as I watched him work I could see that he was very skilled and practiced in what he did. He replaced my windscreen in just over 1 hour, carefully taking off all the things attached to the old windscreen and putting them back on the new one. Mine is an old vehicle and needed quite a lot of cleaning all round after the windscreen was removed which he did with care and attention to detail. He took trouble unscrewing old screws without damage and taking care with the parts of the vehicle which had to be moved and replaced. I was extremely impressed with Dan's work and attitude and competance - thank you FixGlass!

First and foremost the items Cotton Traders sell can be relied on to be good quality.
Secondly the prices are reasonable and delivery is fast and accurate.
Lastly - even their free gifts are worth having!
I would like their offers, which often only apply if you spend £35 or more, to be available at a lower min. spend as I am on a tight budget.
Also, could you stock a larger range of ladies pants (underwear) - you only seem to do the 'full' pant?

You delivered my orders exactly when you said you would. The helpful driver who carried the goods into my hall, was very polite and friendly. A good experience - very happy.

I have not experienced this company before but they were great at communication. I knew exactly where my item was and had numerous updates on it's progress and expected delivery right up to the delivery day when I got a 2hour slot and even a live phone call from the driver telling me he would arrive in the next 15 mins!

I received my renewal invitation which quoted and exorbitant amount compared with the previous year considering I have made no claims at all.
I went to a comparison website and put in all the same details as I had last year and found your company listed offering a reasonable price - Why did you not do that to start with????

You don't buy a Vaccuum cleaner every week so if like me, you are going to buy online, one reads the descriptions and specifications carefully. Also the price is important. The shark fitted all these criteria with clear descriptions of what you are getting. The delivery was very quick and I was really impressed at it's performance. I am also pleased with the fact that one can get spare parts.

I am impressed with the help I have received! A real person listened to my problem and resolved it fairly and swiftly! I have bought lots of plants recently as I am creating a completely new garden from a square of grass. I have joined the 'club' and am very happy to continue buying from YouGarden.

A good transaction all round - ordering, price and delivery - all good.

The delivery chaps were efficient, cheerful and helpful.

Product delivered as promised and fitted by 2 people who knew exactly what they had to do. They were polite, helpful and cleared up afterwards. An all round good experience.

I have used Parcel2Go many times and find them reliable and cost effective. The only thing I find difficult is altering an address that is saved. I recently moved house and needed to change my address from the one I have had for 8 years but found it quite annoyingly difficult because the site kept putting in parts of it in the wrong order!

Exactly the item I wanted at a reasonable price and did not sting me for excessive postage. An easy to use website. Delivered promptly and intact. All round a good experience.

I am a great believer in having milk delivered but Milk and More have recently started leaving me the dregs of their milk with only such a short time left on it that it is off before the next delivery!! I complained and for about 2 weeks they improved but now they are back to their old ways. Today I had a delivery with only 4 days on it!!!

Raphael was exceedingly patient and talked me through the whole process of setting up the second Lincsys tower to provide a broadband connection to my cabin in the garden of my house. We had to wait at one point for 30 mins to see if the connection was stable before moving the tower out of the house. He promised to phone me back and he kept his promise, we then continued the process to move the tower into the garage and then into the cabin. During the whole process Raphael was considerate and polite and patient allowing for my age of 77 and lack of 'computer' knowledge. He told me how to manage my mobile so that we could run a speed check without cutting him off!!! Altogether a very good experience!

The customer sales people were very helpful and the manager helped me through the procedure to pay as I was unsure how to do it. He was very kind! Thank you.

The shelving I ordered arrived in good time and was exactly what I expected - thank you.

I wanted a particular book which the firm had secondhand. It was described as good condition and it was. It arrived very quickly and I am very pleased with the whole transaction.

Great firm - prompt delivery, reasonable value and very helpful.

BigDug have never let me down - their products are very good quality, they deliver on time and queries, shortages and complaints are dealt with promptly.

This firm have got their act together - efficient, and trustworthy and the price is right!