Dawn Bethell

The problem with Trustpilot is that the name registered to the computer is the one attached to the review. My partner had my laptop registered in her name; therefore, her name, not mine, appears on the reviews. That is unacceptable. I only use Trustpilot when no other option exists.

My 5-year-old laptop needed a new battery, which I could have fitted myself, but why give myself the stress? Avenger was recommended verbally, and I am happy to report that it was a good one. Brad is a professional. I say this because he listens, discusses options to tailor my wallet, assesses the problem, diagnoses and solves it 100%. I dropped it off and picked it up all in the morning. I rarely post recommendations, but for Brad and Avenger, I make the exception.

The Mira Sprint 9.5 kW electric shower is good, but it would be perfect if it lasted longer than five years.
It's easy to use, inexpensive to run and, if you're handy, easy to install. However, this is my third one, so now we have something to look forward to in another five years, if we all live that long...ho-hum.

Trustpilot fails to recognise the authors of reviews; it only recognises the device's registered owner, which is unsatisfactory.

The question is non-specific, i.e. vague. I have had more than one experience. I have no issues with the Bitdefender team, but to continue with this questionnaire would be pointless.

Everything is perfect, but the delivery duration was too long.

I ordered The Quiller Memorandum via Amazon, but the order took too long - 5-6 weeks - to deliver. Therefore, I cancelled it and found it available on this site, offered in two days.

Thanks HMV.

excellent and swift service very polite driver order arrived on time well done!

I am talking on behalf of my partner on her laptop. I cancelled my subscription with Total because I found a better package, but that did not stop Total from taking the money out of my bank account without my authorisation. Also, when I uninstalled the software, Total harassed us with annoying and unsolicited promos using Microsoft Edge. I had to clean the hard drive of all the files left behind, but still the money was taken. What gives?

This is a transcript of an email that I sent to the email address appearing in the replies to customers' complaints, which insists that customer value is all important but continues to make excuses for Healthspan's delinquency. Whatever happened to 'The customer is always right'?

"Good day, Lorna, if that's your real name:

"I have tried logging into my account - 15 years in existence - but because Healthspan's system does not remember my password when logging in, I have to apply to reset it. I am still waiting for an email allowing this to happen.

"Bearing in mind that my account is sizable, I am this close to cancelling the account by instructing my bank to reject any further trade with Healthspan. If that is what Healthspan wants, please let me know.



"Meanwhile, please stop messing about by getting it sorted out with a measure of priority, which means PDQ.

"Meanwhile, whilst I realise that the banking system is a right royal pain, that has nothing to do with account access issues.

"Have a great day."

Now, was that so difficult...and all done efficiently WITHOUT A SMART METER?

I have owned this device for almost a year and am happy to inform you all that it works for me very well. My only misgiving is that the tips may be a right-hand screw or left-hand screw. Therefore, one has to read the instructions carefully and take time to understand which rotation is applicable to extract the wax - not forcing it into the ear canal. I share this because the packaging box, as do the instructions, illustrates a left-hand screw whilst the tips within, are right-hand screws. This is very important because either it will work or not.

In several years, I have had no problems with the service provided by Lloyds. I wish that all services were thus. Keep up the good work, all.

Every employee is gainfully about their tasks and, are doing a great job. However, the water features are not well attended to; but I could fix that. The venue is well managed, these days; much more than say, two years ago.

...very well packaged and exactly as ordered, thanks!
I forgot to mention that the colour we required is like hens' teeth - impossible to find elsewhere but, NDP had it. So...well done to them.

In the years I have used this service, never have I had any complaints. It is nothing short of excellent.

I Have been a customer of Garden Wildlife Direct for a couple of years and have always received excellent customer service, so much so that I have continued to place my orders with them. Excellent quality and variety of seeds,

along with other products, all well packed, all fair and reasonably priced, good offers, swift delivery, but more importantly the birds LOVE IT!

I am still dealing with a mix-up with the supply of the wrong parts. When it gets sorted, I'll boost it to a 5-star rating. This is the second time I have purchased these parts with both invoices having identical part numbers but, that t parts are not...very sloppy!

I submitted a review for the Power Cleaner but it was not published. Therefore, Expert Verditis a catalogue I rate very lowly.