I purchased a 2023 Citroen C5 Aircross Hybrid from this dealership on the 31st of march 2026, the car was delivered with a damaged windscreen, a damaged bonnet a damaged boot and shocking holographic damaged paintwork from the in house paint repairer they used, all of this was eventually repaired after many weeks of me having to arrange quotes and book in repairs then I was without my vehicle for numerous days while bodywork was being carried out, it is still missing an air vent in the cabin which the salesman Shazabe promised to source not sure on that spelling, also I am awaiting a refund for wiper blades I had to purchase after numerous phone calles and emails to the dealership speaking to many people that £25 has gone, I have just purchased an additional vehicle from Norton Way Honda Letchworth who I have had a completely different Experiance with 100% honest description of the vehicle with no over promising under delivering, approach this dealership with great caution and under no circumstance leave them a positive review before they have done everything 100% because once that review is left that is the end of any help whatsoever, that is all the salesperson seemed to care about asking me numerous times to leave the positive review, keep your £25 and put it towards some customer service training because you guys really need it. I have left a 1 star because it does not allow a Zero star.