Zego Bewertungen 

Setup a policy online for my 17yo to start learning.
Then got told after setting it up that they will only insure someone over 21.
Contacted them via chat "passed through to the team" and spent 15minutes going back and forth with someone who I thought was a potato, only to realise they just use AI bots and pretend they're humans.

Bali actioned my concerns today

Very nice and co operative ,helpful
Thank you soo much

After a very long time being frustrated! Eventually all problems solved thanks to Cindy at Zego ! Much appreciated

Very quick and Easy to set up no issues just get had policy 3 weeks can’t fault them on anything

Francesca was extremely helpful in resolving an issue I had about my policy. Very quick to resolve and professional.

I recently contacted Zego regarding pay-as-you-go hire and reward insurance and was assisted by Kacey.
Kacey was professional, clear, and genuinely helpful throughout the process. She guided me through obtaining a quote and took the time to explain in detail the reasons previous applications had been declined. Her explanations were straightforward and made the situation much easier to understand.
I appreciate the patience and support she provided. Highly recommended.

Very undrestanding and professional approach

A lot of patience and great customer service.

Great customer service on the app. Easy, and straightforward with friendly and helpful agents via the messaging. Much better than other insurance companies I have dealt with in the past where you sit on the phone for hours trying to contact someone.

Emilia was very helpful and quick to reply.

They didn’t reply back to me very quickly. We sent in our no claims bouns from our last company and yes we were a day late, but they reviewed it and still didn’t except the document. Which increased my yearly payment

I would not recommend this company.

The customer service is great well done

very smooth process and helpful to settle the case quickly

Amir did really well with me. He took his time to listen, understand my concerns, and provide the support I needed. Zego is a great choice.

I am writing this to warn other users about the mandatory app requirements and hidden costs associated with this service.After paying for a policy and a non-refundable £95 setup fee, I was notified that downloading their mobile app was mandatory to maintain the cover. The app requires "Always Allow" location permissions, tracking your live location, motion, and fitness 24/7. It remains unclear to me what third parties this data is shared with.If you do not wish to grant these extensive tracking permissions, the policy is subject to cancellation, at which point you are charged a £95 fee. Furthermore, the monthly price is not fixed and fluctuates depending on your driving data collected by the app.In my opinion, these mandatory privacy trade-offs and the resulting cancellation penalties are entirely unfair and lacked upfront transparency during the initial purchase. I strongly advise reading the extreme fine print regarding telematics tracking before parting with your money.

Farat was great help she dealed with my enquiry fast and helped me solve my issue, gave great customer service.

So easy to get insurance. Plus you take my van no claims discount has some others don’t that good news for everybody who swapping from a van to a car