Football Ticket Net Bewertungen 

Antwort von Football Ticket Net

27. Aug. 2026

Dear Leonie,

Your recommendation truly means a lot to us. We're especially happy to hear that both of your experiences with Football Ticket Net went so well, from the communication and ticket delivery to the great seats. We really appreciate your trust and are glad we could be part of your match days. We hope to assist you again for another memorable game.

Best regards,
Lilith - CRM Support Team
www.footballticketnet.com

Antwort von Football Ticket Net

17. Juni 2026

Dear Horst Koschier,

Thank you very much for taking the time to share your wonderful review. We are absolutely delighted to hear that everything went perfectly for your group of eight at the Crystal Palace vs. Arsenal match! It brings our team so much joy to know that you had such a successful and memorable matchday experience.

We truly understand that coordinating tickets for a larger party requires careful planning, which is why we aim to provide the highest level of care and support. We are incredibly thankful for your kind words regarding our communication. It is fantastic to hear that our early phone call gave you peace of mind, and that our detailed email instructions were clear and easy to follow. We always work hard to deliver tickets as quickly as possible, and ensuring they arrived safely and well on time for the match is exactly what we strive for.

Your positive feedback means the world to us and serves as a wonderful reward for our team's efforts. As the organizer of the group, it would be our absolute pleasure to assist you with your next football trip. Please feel free to reach out to us directly whenever you are ready to enjoy another brilliant match.

Thank you once again for your trust and for choosing our service!
Best regards,
Lilith - CRM support team
www.footballticketnet.com

Antwort von Football Ticket Net

17. Juni 2026

Dear Stephan,

Thank you very much for your kind feedback. Although your review is brief, it means a great deal to us. We are delighted to know you had a positive experience with our service and that we could help make your football ticket experience smooth and enjoyable. We truly appreciate your support and look forward to assisting you again for more exciting matches in the future.

Best regards,
Lilith - CRM support team
www.footballticketnet.com

Antwort von Football Ticket Net

22. Juli 2026

Dear Marc,

Thank you so much for your wonderful review and for placing your trust in Football Ticket Net time and time again. It’s incredibly rewarding to know that we’ve been able to help you enjoy matches across both the Premier League and the Bundesliga. We also appreciate you sharing your experience regarding ticket delivery. While tickets are often released by the club or seller close to match day, we're delighted to hear that every order has gone smoothly and that you've always been able to enjoy your matches without any issues. Your continued confidence in our service means a great deal to us, and we look forward to helping you create many more unforgettable football memories in the future.

Best regards,
Lilith - CRM Support Team
www.footballticketnet.com

Antwort von Football Ticket Net

3. Aug. 2026

Dear HERBERT,

Thank you so much for your heartfelt review. It truly means a lot to our team to know that we could help make this such a special experience for you and your son. We're delighted that you were happy with the support you received from start to finish and that you enjoyed your seats in the stadium. Your kind words and appreciation will be shared with the entire team - they're wonderful encouragement for everyone involved. We sincerely appreciate your trust in Football Ticket Net and hope to have the privilege of assisting you again in the future.

Best regards,
Lilith - CRM Support Team
www.footballticketnet.com

Antwort von Football Ticket Net

23. März 2026

Dear Frank,
We are genuinely sorry to hear about the issues you encountered at the Rangers vs Aberdeen match. This is certainly not the experience we want for our customers.
We have received your claim and are currently investigating the situation with the ticket seller to clarify how this happened. Please be assured that you are fully covered by our 100% guarantee, which protects our fans in the rare event of a seating or entry issue.
We will contact you directly with a resolution as soon as we have finished our investigation. Thank you for your patience.
Best Regards
Alisson - CRM support team
www.footballticketnet.com

Antwort von Football Ticket Net

23. März 2026

Dear Andreas,
Thank you for your feedback.
We understand your frustration, especially given that these tickets were intended as a special gift. We would like to clarify the details of your booking to ensure there is a clear understanding of the service provided.
Our records show that the tickets you purchased for the Borussia Dortmund vs Hamburger SV were under the description 'Longside Upper'. During the selection process, the seating plan for the category, including the Block 54 that you got, was explicitly displayed before the purchase was finalized. While we strive to meet all seating preferences, 'Longside' seating refers to the stand location rather than a specific central position within that stand.
Regarding the seating arrangement, Footballticketnet guarantees what was confirmed and the selection you made was openly registering 'up to 2 seats together'. For your party of three, we successfully provided two adjacent seats, with the third seat located just a few spots away in the same block to keep your group as close as possible.
Because the tickets delivered exactly match the location and the seating arrangement confirmed at the time of purchase, we are unable to offer a refund.
Best Regards
Alisson - CRM support team
www.footballticketnet.com