Rebag Bewertungen 

After being a long time customer, I decided to sell a few bags with Rebag. Following this, I wanted to share my experience, as I faced the exact same issue with not being able to obtain a refund as many others have also posted.

After waiting the required 30 days post-payout, I attempted the bank transfer 10+ different times and sent numerous emails. Customer support repeatedly advised me to try submitting the transfer request right after 8:00 AM EST or 1:00 PM EST which I did to no avail. I have tried to reclaim my money for 2 months!

I tried this several times, and finally on 7/10 at 8:10 AM EST, I submitted another request. I then received an email from Rebag confirming that the transaction went through and my payment was on the way, expected within one business day.

Additionally, I requested a return of my Rebag+ credit, which they have submitted. I have now successfully received both the bank transfer refund and the credit card refund for the Rebag+ credit.

The overall experience has left me with such frustration I will no longer use Rebag, sell to them or refer anyone to them.

Purse was as expected and arrived quickly. Thanks Rebag!

Not be greatest experience for a purchase with a trade to take up to 20 days from beginning to end. I believe there is no sense of urgency especially when a trade is quickly mailed in a timely manner the following day. Maybe overnight shipping should be included to avoid a week of delivery across the country on their behalf. Process in my opinion was simply a long delay. But when someone is spending a good amount of money on a my high-end bags and a returning customer we want a better efficient process on all ends in other words I want my bag quicker. I shouldn’t have to wait 20 days for my bag. I get there is a trade-in involved for inspection but how long does such process take.

No certificate of authenticity, no number s tee amp inside, bag is of poor quality. Also tried repeatedly to reach some one id as “Sara” and stated she would assist with a return label-she’s very difficult to reach and emails bounce bag. So buyer beware‼️ Also no one has helped me with obtaining a return label as promised.

My bag is excellent condition!
Just as you stated.
I was having problems purchasing and called in .
The customer service rep was outstanding!
And helped me finish the process!
Easy professional and i absolute love the bag.
I feel like your honest about whst your selling and the quality is phenomenal!

Beautiful bag, great condition as listed, arrived packaged nicely and quickly

Very nice handbag , good price , good service, thank you

Great product and great service

The big worn spot at corner was not disclosed on listing picture. I am shocked to see they listed as excellent and made me pay insurance separately. I do not trust this company listing accuracy. I do not recommend buying here. Fashionphile is better.

I love shopping on Rebag, there is no nonsense and transactions are always smooth. They have an excellent selection of handbags and wallets too.

Representative helped me with my problem and was courteous and fast

I had a great experience with Rebag. The bags were as represented and in great condition. The bags were delivered quickly.

Customer service was amazing. The purchase process was very easy. I will continue to purchase and trade with Rebag.

I ordered a bag and got the promotion for the membership where I didn't have to pay for it, which was nice. But then I attempted to cancel the order PRIOR to shipping and over 24 HOURS after the request was sent got a response asking me to confirm I wanted to cancel. I responded within ONE HOUR that I confirm the cancelation request. Within 5 minutes I received a response stating it was too late they just shipped the bag as it is policy they need confirmation of cancelation or they ship. But it didn't ship until AFTER I responded to their email, so that is shady. THEN!! A few days later, a $50 charge for Rebag appears on my credit card with NO WARNING or explanation. Shady practice number 2! I was informed once the bag shipped I could go online and cancel it, but that wasn't the case. Then it turned to I had to call or email and request the return label AND I couldn't cancel the membership to receive the refund of the fee I was charged without notice until AFTER they received the bag, inspected it, and issued the refund or I would be charged for the return label. Shady practice #3. Since there were so many red flags, I decided I would only communicate with this company in email to have a time and date stamped communication trail. I also decided I would refuse to sign for the package so they couldn't try and pull anything saying I returned the item in bad condition. All traceable. All communicated through email and provable through my Blink door camera. I would never do business with this company. So many shady business practices!!!

Great shopping experience. Website is designed for easy use. Found a great bag and it was shipped very quickly. I love the follow up by Rebag. Nice touch!

Shipped package with “direct signature” which is absurd. No where on the website states this. It only states will need a signature. Customers should be able to have their packages held at FedEx facility. Horrible policy, as FedEx only delivers to my home while I’m working.

It was a great bag, at a great price. I do wish we could figure out a way to not have a signature required because the shipping companies are inconsistent and it's hard to be waiting at home when I work.

I emailed to request details about how to submit a handbag for resale and received prompt and detailed instructions from Joonoo about how to do so. Because of the speed and simple message I received I look forward to working with them.

Ease of purchase and finding what I was looking for was effortless and still fun for shopping experience. Better yet bag was shipped quickly and with out a marked box that I appreciate as many people in the world take packages off porches. I am not using app to sell some of my items. And looking forward to more purchases.