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SwissTimepieces Bewertungen 

1'799
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I received prompt and excellent service at all times. The used 2019 Rolex Yachtmaster watch I purchased was beyond all expectations, with much of the original protective film still in place on the bra... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Recently bought a watch from Swiss Timepieces and I couldn’t be happier with the experience! From start to finish, they were amazing and watch was exactly as described in the listing. Such a kind and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Swisstimepieces handled the sa of my Rolex 228238 DayDate(Presidential), the sale took a little longer than they expected but it not like its a Panda or A Pepsi, and the time of year probably didn't h... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I trusted swissTimepieces with my Rolex Submariner the process was efficient from start to finish . Keeping you informed at all times regards enquiries and the sale . If I dropped them a line at any t... Mehr ansehen

Unternehmensdetails

  1. Uhrengeschäft
  2. Juweliergeschäft

Vom Unternehmen geschrieben

SwissTimepieces is a family owned, Lake District based company. Our mission is to build the most secure place to buy and sell luxury watches. We take pride in the perfect examples we have to offer from brands such as Rolex, Patek Philippe, Audemars Piguet and more. Founded as a passion project by Samuel R Graham, our enjoyment for luxury watches drives everything we do, ensuring you experience nothing but the best. Discover the world of luxury watches with SwissTimepieces. SwissTimepieces is now one of the leading independent Watch Retailers in the North West, boasting a 3,000 sqr ft premises in Kendal, with multiple appointment rooms and watch lounge. Born in the Lake District, Delivering Worldwide. Trust, Passion & Attention to Detail since 2017. SwissTimepieces is an UK registered company, regulated by the Financial Conduct Authority and a member of the National Association of Jewellers.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

1799 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4.9

Alle Bewertungen

(1'799)

524 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service, great price and premium quality merchandise.

I received prompt and excellent service at all times. The used 2019 Rolex Yachtmaster watch I purchased was beyond all expectations, with much of the original protective film still in place on the bracelet clasp, and it looked to all intents and purposes like brand new. And the price was right too. I am absolutely delighted - thanks.

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An absolute pleasure doing business…

An absolute pleasure doing business with you guys.
I had never made a purchase of this value without seeing the product, Kyle and the team made the whole process so much easier and comforting. Once i received the watch i fell in love with it straight away.
I know where to go for any future purchases.
Thankyou once again to the whole team.

2. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An absolute pleasure!

Recently bought a watch from Swiss Timepieces and I couldn’t be happier with the experience! From start to finish, they were amazing and watch was exactly as described in the listing. Such a kind and professional group of people, will definitely be coming back in the future.
Special shout out to Owen for finalising the deal and Lucy for packaging my watch with chocolates😂!

2. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Outstanding service and a…

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Outstanding service and a fantastic experience

I recently purchased a watch from Swiss Timepiece for my husband and couldn’t be happier with the experience. The staff were polite, professional and incredibly helpful from the beginning. I had several enquiries and messaged them on WhatsApp quite a lot, but every question was answered promptly and patiently, making the process easy and reassuring.

We had the pleasure of dealing with Elena, who was exceptional. She was warm, attentive and genuinely lovely to deal with. Her knowledge and professionalism really stood out, and she made us feel valued as customers. We had visited another store on the same day, but Elena was one of the main reasons we chose Swiss Timepiece.

The quality and condition of the watches were noticeably better than those we saw elsewhere, while the prices remained very reasonable. We saw an older watch at another store in poor condition, priced similarly to the brand-new watches at Swiss Timepiece, which were in immaculate condition. The value for money was therefore excellent.

The watch we sourced was beautiful, and my husband is delighted with it. Thank you to Elena and the entire team for a genuinely five-star experience. We would definitely recommend Swiss Timepiece and would happily purchase from them again.

26. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I bought a Rolex from SwissTimepieces

I bought a Rolex from SwissTimepieces - they were very helpful (I used what’s app) and quick to reply to my lengthy questions

I was concerned about a few things as I wasn’t able to visit their shop in person.

The watch arrived next day delivery and was exactly as described.

I also ran their terms and conditions through chat GPT and the response was that the terms were very good and went far beyond the normal expected terms.

I found the price of the watch to be very competitive.

Will certainly use them again in the future.

I dealt with Elenna towards the end of the purchase and she was excellent. Other staff members also were great - sent me more pics of the watch etc.

Much appreciated,
Ross

28. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

My watch sold and i had to wait for the…

My watch sold and i had to wait for the cooling off Period,I was told a guaranteed Figure to expect, when I received the funds it was £150 short,so very disappointed with SwissTimepieces i phoned to complain and they wouldn't discuss my grievance and i have to email them, bureaucracy gone mad 🫣

3. September 2026
Bewertung ohne vorherige Einladung
SwissTimepieces-Logo

Antwort von SwissTimepieces

Hi Ian,

Thank you for taking the time to leave your review, although I am genuinely sorry to hear you feel disappointed on this occasion.

We have always valued your continued trust in SwissTimepieces, especially as you have sold with us a number of times previously. As you will be aware from previous sales, our refurbishment process forms part of our commission sale service where required, and this process has not changed.

Where a watch requires light refurbishment or polishing to bring it up to retail standard, this is covered within the commission sale agreement before we proceed.

In this case, the watch showed heavier signs of wear when received, so refurbishment was required to present it correctly for sale and bring it up to the standard our clients expect when purchasing from us.

This preparation was carried out in your best interest. It allowed us to present the watch at its very best, achieve a full asking price sale, and secure a faster sale for this particular model, ultimately helping us obtain the optimal return for you.

We also emailed you on 21st July confirming that the watch had gone for refurbishment.

When you contacted us, the team wanted to review the agreement, the works carried out, and the final payout properly before responding in writing, rather than giving an incomplete answer over the phone. I appreciate this may have felt frustrating, but the intention was to provide you with accurate clarification.

I am sorry the refurbishment deduction has affected your experience, but everything was handled in line with the signed agreement and communicated during the process.

Thank you again for your previous business, and I am sorry this particular point has left you feeling disappointed.

Kind Regards,
SwissTimepieces Team

Bewertet mit 5 von 5 Sternen

Honest reliable trustworthy and good people to deal with

I trusted swissTimepieces with my Rolex Submariner the process was efficient from start to finish . Keeping you informed at all times regards enquiries and the sale . If I dropped them a line at any time their response was instant as you can imagine it can be a worry entrusting shall a valuable item with strangers. I have no hesitation in recommending them to get you a fair honest price a and a seamless transaction

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Effortless from start to finish

Effortless from start to finish, would highly recommend Swisstimepices for buying and selling a watch which I have done both from,
Great company 5 stars in my opinion

19. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Swisstimepieces handled the sale of my Rolex 228238 Day Date (presidential)

Swisstimepieces handled the sa of my Rolex 228238 DayDate(Presidential), the sale took a little longer than they expected but it not like its a Panda or A Pepsi, and the time of year probably didn't help. However i'm 100% happy with the whole process. Regular updates and the delays were down to buyers NOT SwissTimePieces. So i'm grateful that I didn't have to deal with the buyers. Would I use again? Absolutely, Hopefully next time as a buyer as I'm keeping my Panda and Sub date, As they are regularly worn.

3. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I recently used Sam and the team at Swiss Time Pieces to sell three of my Rolex watches and couldn’t recommend them enough.

The whole process from start to finish was really straightforward and professional. Sam kept me updated throughout, was always easy to get hold of and managed the sale of all three watches without any hassle.

When you’re handing over watches of this value, trust is obviously a big thing, and I felt completely comfortable dealing with Sam and the team. Everything was transparent, payments were dealt with promptly and the service was excellent throughout.

Would definitely use Swiss Time Pieces again in the future and would highly recommend Sam and the team to anyone looking to sell a luxury watch.

3. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great watches & service

Two watches bought recently and genuinely delighted with them both, also the ease of purchase, delivery speed & communication. The website information and imagery was spot on for both my purchases. Highly recommended.

21. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great communication which is appreciated

The service and communication from Sam and the team has been excellent. Communication has not been restricted to normal working hours which has been appreciated, thank you. I'd highly recommend Swiss Timepieces for your next watch purchase.

22. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This company is exceptional - Sale of Rolex 118238

This company is exceptional. I sold my Rolex Daydate through their consignment service recently. This watch is arguably an expensive watch, not the kind of thing that you'd expect to sell so quickly. They found a buyer within 11x days. The whole process was seamless, great comms, everything taken care of and at a great / fair price.

I have been in the watch space for 15 years and have to say this experience was head and shoulders above any other similar company you'd find in London!

Thank you again! We will do business again in the future I am sure!

1. August 2026
Bewertung ohne vorherige Einladung

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