Fuumuui Bewertungen 

The Communication is terrible, they didn’t said that they didn’t have the product in stock, and that i needed to wait for a restock, i had to write an email to find this out... then the shipment took another extra 5 weeks to arrive, total process 7 weeks. They only sent an email with the carrier traker, but that was very unefficient. The product arrived and it is lovely, the watercolors are beautiful, the packaging... so amazing, i really liked it!, so it was so sad that the initial experience was so bad.

I ordered through Instagram and delivery was not reliable. Order tracking was absent, delivery team was unreliable, and communication via email was delayed. If I were to order Fuumuui brushes again, I would definitely go via Amazon — same price and reliable communication.

I like the quality of the products and quick delivery.
But some products are not too ideal..e.g. the water color palette.. the pans are too shallow.. once used it is very messy. there should be a protection to avoid storage overflow.

Very good product, very expensive postage.

Great product - brushes. Quick delivery

The products themselves seem good. The delivery and waiting time was weeks due to stock shortage. I had to email multiple times. It was resolved in the end.

Il quaderno che ho preso è praticamente unico e bellissimo! È pratico e dotato di tutto quello che può servire per andare a disegnare, dal contenitore per l'acqua ad acquerelli magnifici a carta di qualità e molto altro.... Se proprio devo trovare un difetto è la matita che ha una punta un pochino grossa ma è davvero poco. Assolutamente consigliato!

Very fast communication about orders the product itself is above and beyond. The colors are gorgeous very pigmented and easy to work with especially for people that are beginners at watercolor mediums. I love that this can be built up with a unique color collection, which makes it stand out from other brands.

This is very well put together with quality materials.

Timely delivery and well made product.
If an improvement were to be made I'd make the mixing area recess a bit so the paint puddles wouldn't run off.

Fuumui sent a new package after first one was lost. Quality brushes.

I've bought a few things from fuumuui, a lovely (empty) wooden watercolour travel palette, some hollow hog bristle brushes, some extended point brushes, and grainer brushes, and I'm waiting on some flat brushes. Everything I've bought so far has been exceptional. I can highly recommend Fuumuui. I simply love their stuff.

Yuki went above and beyond my expectations for customer service. He was able to connect me with the Amazon colleague, spoke with that colleague for me himself, and went out of his way to speak on my behalf to replace an item when the ticket was already closed. I truly appreciated that effort.

I have several products: brushes, travel box, paper . Quality of this products are great, use them often. Especially want to admit, that customer support services is also good, polite and helpful.

The costumers service has been excellent. The team is always kind, courteous, and helpful, and they have resolved every issue quickly and efficiently. I really appreciate how responsive and attentive they have been.

Une livraison après un mois d'attente 😐
Mais le produit est top.👍
Une grande boîte métallique, arrivée légèrement pliée sur un endroit.😲
L'intérieur est super chouette. Des teintes pastels dans des dominantes jaune, rose, violet et bleu.

Un petit plus : une petite boîte de Masking tape, permettant de protéger ou diviser des parties de la page 👏

J’aurais mis 5 sur 5, si l'attente du produit n'avait duré 1 mois.

Lovely products and great quality. The delivery unavoidably takes a long time as the parcel has to make it's way half way around the world but it's worth the wait

公司有告知物品會慢一點到，產品品質和介紹的一樣。