Farehutz Bewertungen 

21
TrustScore 2 von 5

2.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

THIS IS THE WORST COMPANY I HAVE EVER IN MY LIFE DONE BUSINESS WITH. they are totally scamers. They entice u with a low flight rate, then don't issue tickets, but delay you for around 5 hours wai... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

This is a scam company. They do a bait-and-switch and call you back to strong arm you into paying a grossly inflated price, far greater than even the most expensive flights posted online on google o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I booked a ~$200 flight Seattle/Burlington VT for mid October. I received a call from an agent a few moments later telling me that the outgoing fare was going to cost some hundreds more because... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

21 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.0

Alle Bewertungen

(21)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

THIS IS THE WORST COMPANY I HAVE EVER…

THIS IS THE WORST COMPANY I HAVE EVER IN MY LIFE DONE BUSINESS WITH.
they are totally scamers. They entice u with a low flight rate, then don't issue tickets, but delay you for around 5 hours waiting.
I was given the run around, then I read others complaints. I called asked for a refund, they said, that flight is now 1300 instead of 550.. i said refund my credit card, they said they cant because its a promotion, against the law, all flights in Canada can be canceled within 24 hours of booking...I had to scream threaten.. and finally they sent me a cancelation notice.
I DONT TRUST THEM, DONOT GET INVOLVED WITH THEM EVER, SCAM

19. August 2026
Bewertung ohne vorherige Einladung
Farehutz-Logo

Antwort von Farehutz

Dear Passenger,

Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns.

At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly.

We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-888-629-5559/ support@farehutz.ca , and we will be happy to assist you further.

Your satisfaction is very important to us, and we look forward to resolving this matter for you.

Kind regards,
Support Team

Bewertet mit 1 von 5 Sternen

scammmmmm

this website is a total scam, they charge you for 10% to 15% less than the original price and they call you and tell you there is no seat so you have to pay more. they don't have any customer service and when you tell them that why you charge me for a seat that does not exist, they tell you that they put it on the account and when you go you see that with like I don't know font 5 they have written that the prices are not guaranteed and not refunded so you MUST pay the difference.

28. Juli 2026
Bewertung ohne vorherige Einladung
Farehutz-Logo

Antwort von Farehutz

Dear Passenger,

Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns.

At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly.

We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at support@farehutz.ca and we will be happy to assist you further.

Your satisfaction is very important to us, and we look forward to resolving this matter for you.

Kind regards,
Support Team

Bewertet mit 1 von 5 Sternen

AVOID Farehutz.ca

Extremely poor experience with Farehutz.ca. I would strongly advise travelers to be very cautious.

I booked Air Transat tickets at the advertised price and received a “Booking Acknowledgement” email, but no actual e-ticket was ever issued. Shortly afterward, I was contacted and told I needed to pay MORE money for the exact same tickets I had already agreed to purchase.

I clearly refused any fare increase or modified price. Despite this, their representatives continued insisting that I pay additional amounts to proceed.

I then received another email stating my booking was “On Hold” and reminding me that “all fares and taxes are subject to availability and are only guaranteed once ticketed.” This creates a very uncomfortable situation where customers provide credit card information without any real guarantee of the advertised fare.

The entire process felt misleading, stressful, and lacking transparency. I formally demanded cancellation and withdrew authorization for any additional charges.

Based on my experience, this business appears to rely on attracting customers with low advertised fares and then attempting to increase the price afterward before ticket issuance.

Very disappointing experience.

13. Mai 2026
Bewertung ohne vorherige Einladung
Farehutz-Logo

Antwort von Farehutz

Dear Customer,

We regret to note your concerns expressed below, and we deeply regret any inconvenience you may have experienced.

After looking into the situation and reviewing our internal records, we could note that your online booking was unconfirmed due to the fare change of the chosen itinerary. We would like to emphasize that these situations may arise when there are limited seats on a flight and multiple customers are attempting to book the same fare simultaneously. Also, it occurs due to the change in the price of your chosen itinerary. These are incredibly uncommon events, though, and if they do happen, and our team always ensures to let our customers know and provide the live fare or alternate option.

While we acknowledge your dissatisfaction at present and are considerate of the concerns raised, please note that your booking is not confirmed and has been cancelled. Hence, there are no charges associated with this cancellation. We can confirm that no payments have been received or charged, as the offer you were seeking was unavailable.

In this industry, all online prices and inventories are dynamic in nature, and unless a ticket is issued, there is no guarantee of seats or availability. Rest; we take your comments as constructive feedback to derive better results in the future. Many apologies once again.

Thanks, and Regards
Support Team

Bewertet mit 1 von 5 Sternen

SCAM SCAM SCAM

SCAM SCAM SCAM
I had a very bad experience with this company and would strongly warn others to be careful.

They advertise very low prices, but once you complete the booking, they call you and change the terms. In my case, they told me that only my one-way flight was booked and that the return flight was not confirmed unless I paid more money. This felt very misleading and dishonest.

They also informed me that no baggage was allowed at all — not even a small shoulder bag — which was never clearly explained during booking. On top of that, they said the ticket was “flexible for the airline,” meaning the airline could change my flight date at the last minute and move me to a different day. This is extremely inconvenient and unacceptable.

Overall, this feels like a bait-and-switch tactic. The price you see is not the price you actually pay, and the conditions are not clearly explained upfront.

I would not recommend booking with this company. It is better to pay a bit more and book directly with a trusted airline or reputable website.

27. März 2026
Bewertung ohne vorherige Einladung
Farehutz-Logo

Antwort von Farehutz

Dear Customer,

We regret to note your concerns expressed below, and we deeply regret any inconvenience you may have experienced.

After looking into the situation and reviewing our internal records, we could note that your online booking was unconfirmed due to the fare change of the chosen itinerary. We would like to emphasize that these situations may arise when there are limited seats on a flight and multiple customers are attempting to book the same fare simultaneously. Also, it occurs due to the change in the price of your chosen itinerary. These are incredibly uncommon events, though, and if they do happen, and our team always ensures to let our customers know and provide the live fare or alternate option.

While we acknowledge your dissatisfaction at present and are considerate of the concerns raised, please note that your booking is not confirmed and has been cancelled. Hence, there are no charges associated with this cancellation. We can confirm that no payments have been received or charged, as the offer you were seeking was unavailable.

In this industry, all online prices and inventories are dynamic in nature, and unless a ticket is issued, there is no guarantee of seats or availability. Rest; we take your comments as constructive feedback to derive better results in the future. Many apologies once again.

Thanks, and Regards
Support Team

Bewertet mit 1 von 5 Sternen

Everything is a scam

Everything is a scam . First tried to
Book a flight . Then they came back saying flight is not available. Then they said amount is not refundable . I asked for an alternative . They are ok to book a different route for or different flight but they will charge service fee this time . They are want you to book the flight and they stress you a lot. Then they charged regular fare and on top of their service. Original ticket if bought would have costed 200 dollars lesser . Never go through this website

16. Dezember 2025
Bewertung ohne vorherige Einladung
Farehutz-Logo

Antwort von Farehutz

Dear Passenger,

Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns.

At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly.

We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at support@farehutz.ca and we will be happy to assist you further.

Your satisfaction is very important to us, and we look forward to resolving this matter for you.

Kind regards,
Support Team

Bewertet mit 1 von 5 Sternen

I Very disappointing experience with Farehutz.booked a round-trip ticket from Paris…

FAREHUTZ = SCAM , DON T TRUST THIS COMPANY

I booked a round-trip ticket from Paris to Montreal for a confirmed price of $1,487.34 CAD, non-stop. After the booking was confirmed, a woman with STRONG ACCENT(indian) from Farehutz contacted me to say that the price had suddenly increased to $2,121.45 CAD, without any valid explanation.
I couldn't understand her : she spoke quickly with a strong Indian accent.SHE CONFUSES ME .

On top of the price increase, the flight conditions were changed: the return flight now had a connection, and no checked baggage was included anymore — completely different from what was shown and confirmed at the time of purchase.

Customer service did not provide any reasonable solution and refused to take responsibility for the change.
The information provided during booking was misleading, and the final price did not match what was advertised.

I strongly advise against booking with Farehutz, as the prices they display cannot be trusted and the conditions may be changed after your payment.

THIS IS A SCAM COMPANY

19. November 2025
Bewertung ohne vorherige Einladung
Farehutz-Logo

Antwort von Farehutz

Dear Passenger,

Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns.

At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly.

We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at support@farehutz.ca and we will be happy to assist you further.

Your satisfaction is very important to us, and we look forward to resolving this matter for you.

Kind regards,
Support Team

Bewertet mit 1 von 5 Sternen

Bait-and-switch, scam operation

I booked a ~$200 flight Seattle/Burlington VT for mid October. I received a call from an agent a few moments later telling me that the outgoing fare was going to cost some hundreds more because the airline had not confirmed it.

I told the agent that, if he wanted my money, he was going to do whatever it takes to get me the fare I'd paid for. He tried all kinds of arguments --- "This was a promotional fare" --- and I wasn't having any.

I finally told him that if he would not stand by his advertised fare, I'd lock my card and report his firm to the BBB. He hung up.

A few moments later I got a text message that my bank had declined a charge of *$595* for insufficient funds. I locked my card anyway in case they try again.

28. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This website is fraud

This website is fraud. I booked a ticket from them and they did not send me the e tickets and then I called them tomorrow and they told me the prices are changed after your booking and you need to pay a few hundreds more if you want the ticket. Totally a fraud. Never book from them.

5. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered 3 airline tickets this…

I ordered 3 airline tickets this morning, then also paid for cancellation insurance. Paid and received my booking confirmation and email , toal was $980. Then received a call several hours later stating 2 of my 3 tickets were standby and that it would be an extra $844.98 to ensure seat availablity. I thne said to cancel my tickets and give me my refund. It was then they told me that the refund policy was not avaiable and if I wanted to cancel, I would lose all the money. What a complete scan this company this. Avoid at all costs!! Don't get taken like I just did!!

5. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good

He is experienced

29. Januar 2025
Farehutz-Logo

Antwort von Farehutz

Dear Customer,

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service as 5 Star as we strive to provide just that for all our customers.

We look forward to seeing you again soon.

Kind Regards
Support Team

Bewertet mit 1 von 5 Sternen

Repayment agreement not respected

A refund was confirmed to me in writing on may 6 and it was not done. I filed a complaint with the BBB and i'm still waiting for 1676,42$ CAD. I will be happy to withdraw if you respect your commitments.
Nathalie Gravel

6. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Adam helped me to do check in for my…

Adam helped me to do check in for my flight ,helped me alot

7. September 2024
Farehutz-Logo

Antwort von Farehutz

Dear Customer,

Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that you had such a positive experience with Adam. He will be glad to read this!

Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.

If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

Best regards,
Support Team

Bewertet mit 5 von 5 Sternen

Véry good experience

Véry good experience

5. September 2024
Farehutz-Logo

Antwort von Farehutz

Dear Customer,

Thank you so much for your glowing five-star review! We're thrilled to hear you had such a great experience with our team. Your support and satisfaction are our top priorities.

If you ever need anything else, feel free to reach out. We look forward to serving you again!

Best regards,
Support Team

Bewertet mit 5 von 5 Sternen

Good sevice from Adrian !

Good service from Adrian !

23. August 2024
Farehutz-Logo

Antwort von Farehutz

Dear David,

Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that you had such a positive experience with Adrian. He will be glad to read this!

Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.

If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

Best regards,
Support Team

Bewertet mit 1 von 5 Sternen

They change the price last moment …

They change the price last moment after you have to pay.. allow cancelation .. very bad experience .. no recomended😪😪😪😪😒😒😒😒

11. August 2024
Farehutz-Logo

Antwort von Farehutz

Dear Rodrigo,

We have reviewed your comments. Unfortunately, this might be due to flight availability or a change in the price of your chosen trip. These are incredibly uncommon events, though, and if they do happen, our system alerts us right away, and we always ensure to let our customers know and provide the live fare or alternate options.

All online prices and inventories are dynamic in nature, and unless a ticket is issued, there is no guarantee of seats or availability.

Rest; your booking stands all confirmed but we have certainly taken your comments as constructive feedback and will ensure to derive better results in the future.

Many apologies once again.

Thanks and Regards
Support Team

Bewertet mit 1 von 5 Sternen

This is a scam company

This is a scam company. They do a bait-and-switch and call you back to strong arm you into paying a grossly inflated price, far greater than even the most expensive flights posted online on google or elsewhere. They will then give some excuse as to why you can't cancel your original request without paying some outrageous cancellation fee. This is well documented online and on the BBB site.

If they do this to you, you can do a charge back through your credit card, that is in fact the best way to deal with this as they will lose their merchant account if they get enough chargebacks. However, if you challenge them on this over the phone, they won't actually charge you a cancellation fee because they know you will do a chargeback.

15. Juli 2024
Bewertung ohne vorherige Einladung
Farehutz-Logo

Antwort von Farehutz

Dear Customer

We're sorry to hear about your recent experience, and we certainly wanted to investigate the matter further to ensure we addressed your concern. However, we have been unable to get the booking or order details.

We have reviewed your comments. Unfortunately, this might be due to flight availability or a change in the price of your chosen trip. These are incredibly uncommon events, though, and if they do happen, our system alerts us right away, and we always ensure to let our customers know and provide the live fare or alternate options.

All online prices and inventories are dynamic in nature, and unless a ticket is issued, there is no guarantee of seats or availability.

Rest; we take your comments as constructive feedback to derive better results in the future.

Many apologies once again.

Thanks and Regards
Support Team

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