Love the massage and traction, I tend to prefer it on the highest setting for pain and tension release and medium heat. It’s comfortable, sitting nicely on the neck however I wish it worked on the lo... Mehr ansehen
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Das sagen Bewerter
I've tried many different massage products for my neck. This is the best one I've ever used. The padding is soft and conforms to the shape of my neck. Other products were unable to conform to my neck... Mehr ansehen
It has been a great experience so far. I find not only is it helping my neck I am also noticing my nervous system drops into a restful state and being a massage therapist and counsellor it really hel... Mehr ansehen
This is such a frustrating company to deal with. I did not find that the product worked, for me. I asked to return the product as advertised (as it was the reason I purchased it). They make it very di... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.
Kontaktinformationen
Vereinigte Staaten
- info@artuvate.co
- artuvate.co
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Das haben sich andere Leute angesehen
Relaxing
Love the massage and traction, I tend to prefer it on the highest setting for pain and tension release and medium heat. It’s comfortable, sitting nicely on the neck however I wish it worked on the lower neck/top of back and below shoulders too as this is also where I struggle with the pain. I have tried to move it down but it clearly isn’t shaped for this.
I’ve not had it a week yet, I’m using it for 15 minutes every day, so early days to see if there is any long term relief.
Using for 1 week so far
Been using this for one week now I still have the pain but it seems to be slowly subsiding
Resolved issue quickly and efficiently
Resolved issue quickly and efficiently
I've tried many different massage…
I've tried many different massage products for my neck. This is the best one I've ever used. The padding is soft and conforms to the shape of my neck. Other products were unable to conform to my neck because they weren't pliable. This machine does different massage techniques, so it isn't the same constant movement in one place. My entire neck area is getting massaged. The heat feature feels wonderful. I fully recommend this product.
I had placed an order
I had placed an order, but then almost immediately found out someone else had already bought that item for me so I contacted Artuvate right away and they canceled my order and initiated the refund. Thankful.
Very disappointing
I am going to be completely honest with this...being someone who has suffered from neck & shoulder issues for a number of years and has tried almost everything - the gym for strength & mobility, a Chiropractor, Sports massages, Physio...I have got to the stage where I will try anything, and I guess that is what company's like this thrive on. They promise the earth and fail to deliver. I guess out of desperation I thought this might be the product that helps. Sadly I was disappointed. Does it vibrate? Yes. Does it heat? Yes. Is it effective? For me...No. Nowhere near aggressive enough to deal with constant stiffness to the lower neck and upper back/traps even with regular use.
The most disappointing part is the 365-day Money Back guarantee though...especially if you are in the UK or outside US in general. It works on the basis that you are responsible for shipping costs back - around £30 from the UK, and they will charge you a 20% handling charge, so by the time you actually get a refund it will be around £20-£25 if you're lucky. Alternatively they will refund you 20% of the value and you can keep it. Not a lot of use if it doesn't really work for you and definitely not a really a risk-free purchase if you ask me.
It’s easy to use and very relaxing
It’s easy to use and very relaxing. After using it 15 plus minutes a day for just one week, my neck and the muscles between my shoulder blades and spine definitely feel less tense and less painful.
Very quick shipping and professional…
Very quick shipping and professional looking device. First use has been as advertised, and my wife and I have used in multiple times.
The Artuvate customer service was very…
The Artuvate customer service was very responsive and knowledgeable in answering my questions. Thank you!
You answered my question quickly and…
You answered my question quickly and your information solved my issue.
Thanks
Approved by my Phys Med and Rehab MD
It’s very relaxing. My Physical Medicine and Rehabilitation MD looked it over and approved the amount of neck flexion she was happy about the vibration/massage and the heat. She said “go for it!” So I did.. I’ve only used it for a week but I feel like my ability to turn my head either direction is improving.
It has been a great experience so far
It has been a great experience so far. I find not only is it helping my neck I am also noticing my nervous system drops into a restful state and being a massage therapist and counsellor it really helps my wellbeing.
I found the vibration on my neck a bit strange but the sequence the machine goes through is helping my neck pain
It’s helpful after a long day at a desk…
It’s helpful after a long day at a desk when my 56 year old neck and shoulders are aching.
I’m always skeptical of online…
I’m always skeptical of online marketing, but this item is as represented. And it works. It works very, very well. Love it.
The product gives temporary relief only.
The product gives temporary relief to the neck. Not a cure. You can buy it at Walmart or Amazon for half the price of ordering off the Artuvate website. Artuvate's return policy is a joke.
Excellent customer service!!!
Excellent customer service!!!! Products seem great too - been using them for a week!
great customer service quick response.
great customer service quick response.
Can’t live without it.
Although the product took a bit of time to be delivered I am so thankful that I found this product. Historically I hold tension in my shoulders and jaw, specifically on the right side. This resulted in awful tension headband headaches starting at the base of my head. I started using this Artuvate Fisiopillow for 30 minutes twice per day and felt immediate improvement!! Thank you!
POS , scamming Chinese product
POS, arrived defective and their support is horrible. Won't issue a refund or send a replacement. Stay away from this Chinese company
Upon my 1st use only one side was vibrating, then it shut off and started to smell. Now it won't turn on. Initially they wanted me to leave it off due to fire. Now they want me to keep trying to push the buttons to get it to work.
Antwort von Artuvate
BEWARE!!
BEWARE: DO NOT BUY. Read the refund policy immediately and then do not engage! You can see this issue in other reviews. The pillow set is expensive. They charge a 20% restocking fee (so no, you do not get your full money back). They require you to keep it for 30 days before you can even attempt a return. You pay for return costs. The pillow comes with these green chemically smelling pads, horrible gave me a headache. Barely any massage in the pillows... very weak. They are literally simply pillows. This is not anything that will help comfort, fix, heal or realign your spine. This is a total scam and a total waste of my money! Note: YOU HAVE to keep it plugged in to use it. Wow, just so inconvenient and I wish I had never ordered this neck massager set.
Antwort von Artuvate
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