Artuvate Bewertungen 

844
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Love the massage and traction, I tend to prefer it on the highest setting for pain and tension release and medium heat. It’s comfortable, sitting nicely on the neck however I wish it worked on the lo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've tried many different massage products for my neck. This is the best one I've ever used. The padding is soft and conforms to the shape of my neck. Other products were unable to conform to my neck... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It has been a great experience so far. I find not only is it helping my neck I am also noticing my nervous system drops into a restful state and being a massage therapist and counsellor it really hel... Mehr ansehen

Bewertet mit 1 von 5 Sternen

This is such a frustrating company to deal with. I did not find that the product worked, for me. I asked to return the product as advertised (as it was the reason I purchased it). They make it very di... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

844 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(844)

792 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Relaxing

Love the massage and traction, I tend to prefer it on the highest setting for pain and tension release and medium heat. It’s comfortable, sitting nicely on the neck however I wish it worked on the lower neck/top of back and below shoulders too as this is also where I struggle with the pain. I have tried to move it down but it clearly isn’t shaped for this.
I’ve not had it a week yet, I’m using it for 15 minutes every day, so early days to see if there is any long term relief.

7. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I've tried many different massage…

I've tried many different massage products for my neck. This is the best one I've ever used. The padding is soft and conforms to the shape of my neck. Other products were unable to conform to my neck because they weren't pliable. This machine does different massage techniques, so it isn't the same constant movement in one place. My entire neck area is getting massaged. The heat feature feels wonderful. I fully recommend this product.

31. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had placed an order

I had placed an order, but then almost immediately found out someone else had already bought that item for me so I contacted Artuvate right away and they canceled my order and initiated the refund. Thankful.

2. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very disappointing

I am going to be completely honest with this...being someone who has suffered from neck & shoulder issues for a number of years and has tried almost everything - the gym for strength & mobility, a Chiropractor, Sports massages, Physio...I have got to the stage where I will try anything, and I guess that is what company's like this thrive on. They promise the earth and fail to deliver. I guess out of desperation I thought this might be the product that helps. Sadly I was disappointed. Does it vibrate? Yes. Does it heat? Yes. Is it effective? For me...No. Nowhere near aggressive enough to deal with constant stiffness to the lower neck and upper back/traps even with regular use. 

The most disappointing part is the 365-day Money Back guarantee though...especially if you are in the UK or outside US in general. It works on the basis that you are responsible for shipping costs back - around £30 from the UK, and they will charge you a 20% handling charge, so by the time you actually get a refund it will be around £20-£25 if you're lucky. Alternatively they will refund you 20% of the value and you can keep it. Not a lot of use if it doesn't really work for you and definitely not a really a risk-free purchase if you ask me.

24. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Approved by my Phys Med and Rehab MD

It’s very relaxing. My Physical Medicine and Rehabilitation MD looked it over and approved the amount of neck flexion she was happy about the vibration/massage and the heat. She said “go for it!” So I did.. I’ve only used it for a week but I feel like my ability to turn my head either direction is improving.

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It has been a great experience so far

It has been a great experience so far. I find not only is it helping my neck I am also noticing my nervous system drops into a restful state and being a massage therapist and counsellor it really helps my wellbeing.
I found the vibration on my neck a bit strange but the sequence the machine goes through is helping my neck pain

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Can’t live without it.

Although the product took a bit of time to be delivered I am so thankful that I found this product. Historically I hold tension in my shoulders and jaw, specifically on the right side. This resulted in awful tension headband headaches starting at the base of my head. I started using this Artuvate Fisiopillow for 30 minutes twice per day and felt immediate improvement!! Thank you!

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

POS , scamming Chinese product

POS, arrived defective and their support is horrible. Won't issue a refund or send a replacement. Stay away from this Chinese company

Upon my 1st use only one side was vibrating, then it shut off and started to smell. Now it won't turn on. Initially they wanted me to leave it off due to fire. Now they want me to keep trying to push the buttons to get it to work.

27. August 2026
Bewertung ohne vorherige Einladung
Artuvate-Logo

Antwort von Artuvate

Hi Brian,

I’m really sorry to hear about your experience. A unit that only vibrates on one side, shuts off, develops an unusual smell, and then stops working is not the experience we expect you to have.

Since you noticed a smell and were previously advised to stop using the device due to a potential safety concern, please do not continue trying to operate it.

We would like our Customer Service team to review your case regarding a replacement or refund. Please email info@artuvate.co with “URGENT: Trustpilot” in the subject line and include your full name, order number, and the email address used for your purchase.

Please also check your spam or junk inbox, as sometimes our replies may be filtered there.

We’re very sorry for the frustration this has caused and hope we can get this resolved for you as quickly as possible.

Warmly,
Diana

Bewertet mit 1 von 5 Sternen

BEWARE!!

BEWARE: DO NOT BUY. Read the refund policy immediately and then do not engage! You can see this issue in other reviews. The pillow set is expensive. They charge a 20% restocking fee (so no, you do not get your full money back). They require you to keep it for 30 days before you can even attempt a return. You pay for return costs. The pillow comes with these green chemically smelling pads, horrible gave me a headache. Barely any massage in the pillows... very weak. They are literally simply pillows. This is not anything that will help comfort, fix, heal or realign your spine. This is a total scam and a total waste of my money! Note: YOU HAVE to keep it plugged in to use it. Wow, just so inconvenient and I wish I had never ordered this neck massager set.

2. September 2026
Bewertung ohne vorherige Einladung
Artuvate-Logo

Antwort von Artuvate

Hi Martha,

I’m really sorry FisioRest did not meet your expectations and that you experienced a headache from the smell of the included pads. We completely understand your disappointment, especially considering the cost and the type of relief you were expecting.

Just to clarify, FisioRest uses gentle vibration, optional heat, and ergonomic cervical support. It does not provide a traditional kneading massage, nor is it intended to fix, heal, or medically realign the spine. You’re also correct that the standard FisioRest is not rechargeable and needs to remain plugged in during use.

The 30 day usage requirement, return shipping responsibility, and applicable restocking conditions are outlined in our Refund Policy. We understand these terms may not suit everyone, which is why we encourage customers to review the policy before purchasing.

If you still need assistance with your return, please email info@artuvate.co with “URGENT: Trustpilot” in the subject line and include your full name, order number, and the email address used for your purchase. Please also check your spam or junk inbox, as sometimes our replies may be filtered there.

We’re sorry FisioRest wasn’t the right fit for you and hope your concerns can be resolved as smoothly as possible.

Warmly,
Diana

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