harry Langham

This is a US company masquerading as a UK based entity. There is no hint on the website that goods will be delivered from the US. Had I known I would not have placed the order. The goods did however turn up without a customs payment requirement and they were as described. I think any attempt to return or claim under the warranty would be a nightmare

My strimmer motor died, so I thought maybe still under warranty but sadly not so. A new head unit including motor £21.98 delivered the next day. Result!

Ordered a carb and heard nothing re delivery. E Mailed - no response. Called- no answer. E Mailed cancellation requesting refund - no response. Emailed a week later - no response. Eventually had to refer to card provider. Don't give them your business, they take orders giving the impression that parts are held in stock when they aren't. The worst of companies note the average rating on TP.

This is a mixed review. I ordered a Lumix TX99 bundle and considering the bundle included a case, mini tripod, sd card and spare battery, the value was about par, the bundle costing an extra £50, so reasonable value for money. The camera itself is fine and I am getting to understand how it works. The real bugbear is that although declared to be 'in stock' it actually came from the US. Had I known this I wouldn't have bought it as I have no wish to buy anything from the US

I purchased a pair of EP800 AGM batteries and E mailed Exide asking how to interpret the markings to give me a date of manufacture. I waited 10 days but no response so I resent the E Mail and a week has passed and still no response. I rang their customer number, which was a waste of time as they were unable to find anyone who could answer the question. To add insult to injury the number is an 0845 number, so expensive to call. I note from other reviews that Exide have a reputation for displaying utter disdain for their customers and my experience shows that they at least consistent in this contempt

The GO website invited me to contact the Norwich store to check availability of an item. Rang the store 4 times which wasn't answered. Four times because after some considerable time on each call I got a message which told me it wasn't possible to connect my call. I tried to GO company CUSTOMER CARE number which didn't give any answer option to pursue my enquiry.
I got an answer from GO which invited me to ring their Customer Service number to discuss 0330 008 1555. The person who sent their answer obviously didn't read my review as I clearly stated that I had rung that number which didn't give any option for my query. The automated reply on this number gives 7 options. namely delivery, returns, refunds, changes to an order, despatch note, gift card or hear the options again. Which one am I supposed to select for enquiries as to availability when the local store doesn't answer??

Tried to contact via telephone on a saturday. The website showed a local number for the Norwich Castle Mall store which provided a 'this number is not recognised' message. The central number was not answered presumably because it is not manned on a saturday although the store is open on a saturday. So no way to contact an open store by telephone.

After seeing the reply inviting me to make contact via E Mail, I did so, and guess what, no reply, much the same as their telephone answering and the dud telephone number is still on their website.

Visits to my local store have always been satisfactory, however the online experience is very different. I wanted a new battery for my ride on mower. I could see that it is a stock item, however trying to find out if my local store has it in stock is very difficult. The first hurdle is the requirement to enter my vehicle's registration number. Mowers don't have a reg number. The website does not provide store phone numbers, but I found the number and it goes to a central enquiry, who asked me for my phone number and e mail address. "I only want to find out if the item is in stock" - "we need the information to verify who you are???"
Eventually the search for whether the item was in stock began; it took over 8 minutes to be told it wasn't but another store 15 miles distant did have one. It would be so much easier if you could talk to the store direct. The will to live became a struggle.
Thank you for your response, but this exposes another website problem, Halfords website give no email contact within the 'contact us' label. How am I suppose to contact you with my contact details? However back to the issue, A Yuasa U1 battery is described as 'A specialist and garden battery' yet requires a vehicle reg no to pursue ordering or availability. Mowers don't have reg numbers. I had a similar problem before with trying to get a battery for my 1959 Morris Minor. Halfords website didn't recognise a 3 letter 3 digit reg number. So no further progress then either. Please don't 'fob off' , addressing the issue with a relevant response would be nice.

I purchased a £42k 16 month old V90 CC in August. In September bombarded by E Mails and texts inviting me to a major sales event. Sent an E Mail to the Sales Manager asking why I was being targeted so soon after a purchase. No reply. Sent another E Mail to the MD asking whether no response is consistent with Holden Standards of Service. No response. So conclusion drawn; no response to Customer raised issues are consistent with Holden Volvo Customer relations, which is strange as we are repeatedly told how valued we customers are. Copies of my unanswered E Mails are available.

Today a quote for 1000 litres of heating oil
Goff: £820.05
BJ: £773.24
The last time i highlighted these differences, Goff sent me a discount code, why not just quote a competitive price. Shop around!!
Goff have replied and stated that in their postcode BJ are quoting £828 for 1000 litres but haven't given the postcode they are referring to. I obtained a quote for their registered office and it is £779.54

I have sony blu ray player that is powered by a 240 volt transformed 12v DC supply. The lead I bought from AC adaptors allows me to power the unit direct from a 12v socket so I can use it in my motorhome off grid without having to use my inverter,

I Bought a MTB handlebar and an end fitting mirror. The description of the mirror stated "fits most handlebars".But it didn't fit, the I.D of the handlebar wasn't given. Perhaps it would be helpful if the relevant dimensions of parts designed to fit together were given. I had to butcher the mirror to get it to fit
order no. 6340983
Tredz replied that the mirror fits most bars which have a 22.2 mm ID unfortunately the bar I bought has an ID of 15.8 mm.

Contract renewal time and in spite of commitments to low and competitive prices a 14.95% tariff increase. SO ENERGY responded stating increase due to wholesale electricity prices?? January 2019 wholesale price £62.55 per MWh. January 2020 wholesale price £33.95 per MWh. Wholesale price reduction 54%. Tariff increase 14.95%. Perhaps should have a name change to SO EXPENSIVE ENERGY.

The facility of being able to hide your e mail and phone number is invaluable. I am not a dealer and have sold one car and one scooter on Autotrader, both being sold within a few days. Highly recommended

The advert was easy to set up and a reasonable cost. The car sold within 24hours