Constant issues. Constantly accuse me of cancelling direct debit still active and keep attempting to raise amount every 3 months despite being starving in poverty. Ask 4 help they tell u to default on direct debit and open door to debt recovery!!! On priority service register they wont send meter reader ONCE IN 3 YEARS. CANT ACCESS COST OF LIVING SUPPORT WITH NO METER READ. They automatically close complaint if u rightfully refuse their 50 quid payoff for your removal of complaint. Im going to omsbudsman they are lying thieves. Avoid at all costs this is a recurrent issue every quarter for 3 years now and they refuse to waive exit fees for non existent service and appaling cost of living behaviour. When im so ill from their constant harrassment and mess ups im being forced to buy way out of contract. 145 pounds they have already paid me in compensation this year when all ive asked is for exit fees to ne removed due to them not following basic standards
They refuse having already admitted 3 times they have not met standards!!! Wheres martin lewis ??? Nowhere! Clearly bg makes too much money for him.
These companies only care about money they offer no help at all or advise u to destroy your credit and open yourself to debt recovery as a solution
Utterly uncaring thoughtless staff who treat u like a 3 year old then slam phone down when u rightfully call out their unlawful despicable advice