Rubbish product! DO NOT BUY! it worked great for the first week but since then has barely shared anything with me about the welfare of my pet while I'm out of the house. Ontop of th cost of the camera a minimum 3 month subscription has set me back nearly £100. Tech support seems to be people sitting at home making suggestions from a cheat sheet, offering nothing useful just to "monitor the situation for 24 hours" I feel like I'm being taken for a ride. They don't give rats a** about the customers. When asking for a refund, i was told to contact the ship I bought it from with 30 days.