Was advised lump sum payment had been…
Was advised lump sum payment had been made a month ago - money still not received despite numerous calls and still awaiting update from my official complaint. For a regulated business to be holding on to clients money is disgraceful
September 4, 2026
Unprompted review
Reply from WTW
Hello
We are sorry to hear about the level of service you have experienced to date and your current position.
Please email outsourcing.customer.services@wtwco.com and provide some further details, and we will make sure the matter receives prompt attention.