DO NOT SHOP WITH SHEIN
DO NOT SHOP WITH SHEIN! I was told I’d get 3 free items if I spent £7 which I was looking forward to! Only to then have the items I chose for free not be included in my £7 order! I spoke to customer services and they were rude and did not resolve the issue!
They are a horrible company and as a usual loyal customer and have never had issues until now, I will never shop with shein again! Rude and horrible!
Reply from SHEIN
Hello!
We are truly sorry for the unpleasant experience.
In order to better resolve your concerns, we need you to provide specific information, such as your order number. We have sent you an email with the subject "Request for information about your experience." Please check your inbox (and spam folder), and reply to that email with the information we need.
Your feedback is our driving force for continuous improvement, and we truly value your opinion. We look forward to providing you with further assistance as soon as we receive your response. :)