We had an employment dispute which had several facets. We have been exceptionally impressed with the way it was handled by Roula Khirallah at DLG we would have no hesitation in giving them the highest recommendation because:
1. The details of the dispute was assessed very rapidly.
2. Roula gave us a succint summary of outcomes.
3. Roula gave us clear timeframes for each step and always updated us when she said she would.
4. She was very balanced in giving a professional assessment at each juncture.
5. She managed our expectations of developments with likely reactions of the Respondent.
6. She was very sensitive to the emotional costs and was very positive in her support.
7. She was very knowledgeable but was also approachable so we thought we could discuss any questions we had.
8. She proved to be a very competent negotiator and secured a satisfactory settlement amount far higher than the Respondent had expected.

We think we were so very lucky to have had Roula handling the case and are very grateful for her help, support and expertise along a difficult journey.

Tom Bryant