The letting agency I am renting through uses Rightmove’s referencing system to carry out background checks. Unfortunately, the process is very slow and extremely inflexible. Everything has to fit into predefined categories, which are often poorly designed, and there is no opportunity to provide explanations or additional context.
For example, even if you have recently signed a new employment contract with a higher salary, the system may still assess you based on your previous income. The referencing process offers very little flexibility and does not accommodate common real-life situations. Overall, the entire process is unnecessarily slow and frustrating.
If you are planning to rent a property, I would recommend checking in advance whether the landlord or letting agent uses this system, as it can make the application process far more difficult than it needs to be.