Delivery has not arrived did the Shein chat as was basically fob off. Customer service is atrocious and have no interest in helping I have been chatting for 2 days and still not getting anywhere
July 21, 2026
Unprompted review
Reply from SHEIN
Hello!
We are truly sorry for the unpleasant experience.
In order to better resolve your concerns, we need you to provide specific information, such as your order number. We have sent you an email with the subject "Request for information about your experience." Please check your inbox (and spam folder), and reply to that email with the information we need.
Your feedback is our driving force for continuous improvement, and we truly value your opinion. We look forward to providing you with further assistance as soon as we receive your response. :)