The worst customer service on the planet.

You will have one of two experiences: order, delivered, all good... or... order, any problem at all, you are on your own.

My £5.5k bike order took weeks to arrive and then had missing parts. I've been raising queries, returns, customer service tickets etc ever since and have never had a single meaningful response. All responses are auto generated. There doesn't seem to be any real 'customer service' people. Every ticket has been cancelled by Bikeinn.

I now do not know what to do.

I will not be using them ever again.

Reply: Bikeinn have asked me to provide my order number. How do I do that then? Am I supposed to leave it here? Because they've been ignoring every contact I make via their contact channels, hence this review. Here goes nothing: 69605317