Horrible. Do not use this company. I paid $260 for a book that included another family’s photos. Based on another recent review here, it seems like the family got my family’s beach vacation photos mixed up in their book too.

Customer service responded immediately, issued a $50 credit and claimed they will send out a new book at no cost with express shipping. We’ll see. I feel like this type of mix up is inexcusable. I am also writing to say that I did destroy the book because it’s weird that I received photos of people I don’t know.