I was obsessed with their products but saw that the reviews were mixed when it comes to shipping (they are euro based I’m in Canada). I was super sad until I realized they are located in Porto, which I was travelling to the next month. I messaged them through their WhatsApp, was able to get all the information needed on what was in stock or not, got pictures of the products as requested, paid easily through PayPal and was able to pick it up in person. The person was super nice and I will definitely get more when I go back to Porto next year! The products I got (zeedog harness and leash) are amazing, beautiful and well crafted, I get compliments on it all the time :)