I like Juniper, but with one caveat.
Juniper made it easy for me to start on my GLP1 weightloss journey. The assessment process is smooth as is the delivery. Support is available anytime should one need it. My only concern is with transparency of pricing.i found the calculation quite opaque. I was not made aware of payment options, or couldn’t clearly see them. I paid a total lump sum, so if the cost of my treatment is actually less than I’ve paid, due to opting for lower dosage, will I get a refund? I doubt it. Otherwise, I’m happy I chose Juniper.
Reply from Juniper Australia
Hi Ros,
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that you've found the assessment process straightforward, your deliveries reliable, and that you've felt supported throughout your journey. It's wonderful to know that you've had a positive experience overall.
We also really appreciate your honest feedback about the transparency of our pricing. One of our Patient Support team members will be reaching out to you via email to explain how your treatment plan pricing works, including your payment options and any questions you have about your current treatment costs or potential refunds.
Thank you again for sharing your experience and your feedback. It helps us continue improving the experience we provide for all of our patients.
Warm regards,
The Juniper Team