Airwallex is so bad mann.
Airwallex is so bad mann.
They hold €1930 for months and don't explain why or what they are doing. I have already emailed 10+ times and asked for clarification. Absolutely zero effort is put into you as a partner.
Besides this, I have also had countless other problems with them.
What I find particularly reprehensible is that large companies you depend on will quickly punish you if you don't have your affairs in order, but that they themselves do absolutely nothing for their own customers; it is a real disgrace.
Airwallex, when are you going to release our budget?
Reply from Airwallex
Thank you for taking the time to share this, Sem. We're genuinely sorry for the frustration this has caused, especially having reached out many times without getting the clarity you were looking for. We completely understand how difficult it is to have funds you're relying on held up.
Please reply to our request for information with the email registered to your account or a ticket number, and we'll make sure that someone from our team follows up with you directly.