Hello Ahmed,

We have tried to contact you and have therefore asked you via Trustpilot to provide us with information about your order.
As we have not received a response to our request, we are unfortunately unable to locate your order in our system and cannot contact you to resolve the issues you have reported.
However, you are always welcome to email us at feedback@vidaxl.nl, stating that it concerns an order with negative feedback. This will ensure it is forwarded to the correct department so we can assist you as soon as possible.

Have a lovely day!

Kind regards,
Luana
vidaXL