I used Packlink to book a parcel shipment with the following conditions:

Service: up to 30 kg (80 x 40 x 40 cm)
Paid amount: €69.03
Declared weight: 31.9 kg

After delivery, I was charged an additional €103.16 for an alleged excess weight of 1.9 kg.

The issue is that:

No proof of weighing was provided (no scale record, photos or documentation)
The extra charge is disproportionate compared to the original shipping cost
I requested evidence and clarification but have not received a satisfactory response

I am concerned about the lack of transparency in how additional charges are calculated and communicated.

I have now escalated the case through my bank as an unauthorised and disputed charge.

I am sharing this so other users are aware of this experience.