I purchased a 1-year Adobe Lightroom (1 TB) and Photoshop license from Lizenzpate in early November 2025 (Order No. 32972). Only a few days after activation, my access was revoked by Adobe.

Over the following months, the same issue occurred repeatedly: the license was temporarily restored and then revoked again after days or weeks. According to support, this was due to an ongoing Adobe license model migration. However, no permanent or stable solution was ever provided.

Key issues experienced:

– Repeated and unpredictable loss of access to paid software
– Months without reliable use despite full upfront payment
– Software required for regular professional work
– Support responses were generic, increasingly delayed, and eventually stopped
– Multiple Lizenzpate profiles appeared in my Adobe account, causing additional confusion
– Even “manual” license assignments were described as potentially temporary and revocable

Update (Jan 2026):
After escalating the issue and involving Verbraucher­schutz, I have now received a full refund via Amazon Pay.

Conclusion:
While the refund is appreciated and closes the financial aspect of the case, it does not change the fact that the service itself was unstable for months and unsuitable for anyone who depends on Adobe software for professional or regular use. The low price may look attractive, but reliability is not given. I would therefore still not recommend this service for serious use.