Review of RoyalDesign


Rated 1 out of 5 stars

19 euro return fee, incomplete order

I ordered one chair and a few other items, the delivery was delayed by 3 weeks because the chair was not immediately available. Yesterday I finally received the package - without my chair. No information before, no contact from their side.. just like nothing happened - no chair there. Paypal payment is not adjusted - it seems I should also pay for that chair now. One product I ordered is not as described and I would also love to return it and it seems I must then pay 19 euro fee for that 🤣🤣😱😱 UNBELIEBABLE

Yes I paid by PayPal and will open a dispute there, apart from the time waste the problem is I still need that chair and the price which was there in other shops for Black Friday is not there anymore.. so I can’t buy it anymore at this price

December 19, 2025
Unprompted review

Reply from RoyalDesign

Hi!
Thank you for your review.
We regret that your experience did not meet your expectations, and we appreciate your feedback. We will help you via email!
Wishing you a wonderful day!
Best regards,
RoyalDesign