Horrible purchase. Totally regret buying
Totally deceitful (borderline scam) company. I'll be sure to spread the word any way I can and everywhere I can. Price was significantly dropped without any mention that the watch has a scratch. On their website it says the price was 181 euros, but now it's 75 euros (a 59% discount). I didn't realize that the scratch on the watch was the reason for the considerable discount. Waited 2 weeks to receive the watch, which had a scratch. They told me it's okay to return it, but this is where the scam comes in. They know that by now you're so worn out and tired, and with such a low price it's not worth the time or hassle to return it. So I told them I will keep it, but I want to buy another scratch-free watch, but I don't want to endure the disappointment and frustration of waiting another 2 weeks only to find out that the next watch is also scratched. I repeatedly asked them, was the scratch the reason for the discount? They stopped answering me. Not only do they take a full day to respond, but they also constantly evade your questions. They never answered that question, and when I expressed how aggravated I was becoming with the way they were treating me, they ignored me completely and stopped responding. This is extremely rude and unprofessional. Well you asked for it. This could've been a great positive review. But now people are going to learn the truth about this company.
Update:
Finally got a response by email (quelle surprise), and we've agreed that I will keep this watch and order another. If the other one arrives scratch-free then I will change this review to a 5-star and a positive review.
Reply from Laatukellot.fi