Thank you for your feedback, and we’re truly sorry to hear that your delivery took longer than initially communicated. We understand how frustrating delays can be, especially when you were expecting the chairs to arrive before Christmas. While we strive to meet all estimated delivery timelines, these remain indicative. Occasionally, unexpected production delays can result in longer lead times. Please know that in such cases, we always aim to keep our customers informed throughout the process and do everything we can to expedite where possible. As you mentioned, we offered complimentary delivery as a gesture of goodwill, and we sincerely hope that you are now enjoying your beautiful chairs. Thank you again for your patience and understanding. Team Room108