Review of Bonprix


Rated 2 out of 5 stars

What annoys me a lot with this shop

What annoys me a lot with this shop, is that you are able to put stuff to your shopping cart online and it shows that there are products available, but when you are going to pay the product, it shows that the object is sold out. And this has happened almost all the time I have tried to order something. And it still looks like there are products available. They should fix this because it is really annoying.

I once contacted the shop about one product and they had no idea was there new products coming because I couldnt order it but still their website shows that the object was not sold out.
It feels really annoying to make a decision about buying something and then it is sold out but somehow the system isnt updated in real time like in many stores online it is.

For me this shop is always like this "please send me an e-mail about the product, there will be more of this product in three weeks..".... Yeah, yeah.
Bla bla bla.

November 21, 2024
Unprompted review

Reply from Bonprix

We apologise that your experience with our online store is poor.

Unfortunately, our product range is not updated in real time in the online shop, as the product may be sold in several countries at the same time. As our warehouse is located in Germany, we also do not have real-time information about the products that always arrive in our warehouse.
If you contact our customer service by email we would like to make it up to you.