I paid for the express delivery but was a bit sceptical that it would be done in time. I think in the end it was built and tested in around three days and delivered by five. The laptop is great. The level of personalisation that I was able to do meant that I got to a laptop spec that was exactly what I wanted, no need to compromise on Ram, etc. I wouldn't hesitate to recommend this company. Communication was excellent. They have a laptop built workflow process that shows what your laptop build process is and what stage it is at including a named engineer. At every key stage you are notified that your job is progressing. Perfect!