XLMOTO Polska Reviews 

6,425
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

An example of a company managed super professionally. Why? I'll explain, another purchase, meaning not the second, not the third :-) and always four days for delivery, which is the absolute maximum.... See more

Company replied

Rated 5 out of 5 stars

As usually at XLMoto - good prices, fast delivery, great packaging, couldn’t be better!

Rated 5 out of 5 stars

Overall great experience. Broad choice of really good quality products. Moreover, returns handled perfectly

Company replied

Rated 5 out of 5 stars

First time order, really happy with prices, services and quality of good received, will buy more and recommend

Company replied

Company details

  1. Motorcycle Shop
  2. Tire Shop

Written by the company

Firma XLMOTO zaopatruje entuzjastów motocrossu, enduro, oraz użytkowników motocykli terenowych w wyposażenie i części motocyklowe. Maksymalne ułatwiliśmy poruszanie się po sklepie i nieustannie staramy się by doświadczenie naszych Klientów było na możliwie najwyższym poziomie. Oferujemy szeroką gamę produktów dostosowanych do indywidualnych potrzeb w bezkonkurencyjnych cenach.

XLMOTO

Written by the company

Darmowa wysyłka powyżej 300zl*
Zamówienia o kwocie powyżej 300zł kwalifikowane są do darmowej wysyłki (*z wyjątkiem produktów wielkogabarytowych).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.5

All reviews

(6,425)

976 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give negative stars.

I would give negative stars if possible.

Ordered motorcycle trousers, waited 2 weeks, the wrong item turned up.

It has been 2 months since I placed the order and still no refund, this is 2 weeks after the wrong items were returned and signed for.

Avoid like the plague,

This is a scam company.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Kolejny udany zakup, Super, Polecam!

An example of a company managed super professionally. Why? I'll explain, another purchase, meaning not the second, not the third :-) and always four days for delivery, which is the absolute maximum. The order is very well secured, with a tracking link. Keep it up, don't change, and people will appreciate it. I definitely recommend this company.
Przykład firmy zarządzanej superprofesjonanie, dlaczego? Wyjkaśniam, kolejny zakup, czyli nie drugi, nie trzeci :-) i zawsze cztery dni na dostawę, to absolutny max. Zamówienie bardzo dobrze zabezpieczone, link do śledzenia przesyłki. Trzymajcie tak dalej, nie zmieniajcie się, a ludzie, to docenią. Zdecydowanie polecam tą Firmę.

January 23, 2026
Unprompted review
XLMOTO Polska logo

Reply from XLMOTO Polska

Doceniamy Twoje stałe wsparcie i bardzo cieszymy się, że nasze usługi niezmiennie spełniają Twoje oczekiwania, szczególnie pod względem czasu dostawy i bezpieczeństwa zamówień. To dla nas ważne potwierdzenie, że nasze starania przynoszą efekty. Dziękujemy za polecenie!

Rated 5 out of 5 stars

All great

First time order, really happy with prices, services and quality of good received, will buy more and recommend

December 30, 2025
XLMOTO Polska logo

Reply from XLMOTO Polska

We're happy to hear that you are pleased with your first order! We appreciate your positive feedback regarding our prices, services, and product quality. We value your recommendation!

Rated 4 out of 5 stars

Good service and packing

Good service and packing. Only downside was slow delivery.

January 6, 2026
Unprompted review
XLMOTO Polska logo

Reply from XLMOTO Polska

We're happy to hear that you received good service and packing. We apologize that the delivery was slower than expected.

Rated 1 out of 5 stars

Avoid lies and deceptions Of Dave 24 mx XL moto

72106550 Order number ordered helmet carbon gloss yet Matt carbon arrived approached explained everything twice and twice again then supported this with order details pictures they comprehensively requested after a fortnight they admitted their error and issued returns label 4 weeks after purchase the original colour design was sold out so I requested another and offered the marginal cash difference no problem they stated (katarina)they would send out the helmet weeks go by for a Dave stating my refund would be in a week?
So I advised Dave of previous agreement with Katrina
He then stated as the original order was correct big lie
Hence is action so I wasted weeks Katrina turned poor service to positive and the Dave backworded and lied avoid XL moto 24mx sled store and the chinless Dave AVOID

November 11, 2025
Unprompted review
XLMOTO Polska logo

Reply from XLMOTO Polska

Thank you for sharing the details of this case. After a thorough review by our team, we can confirm that the item originally delivered matched the product ordered. Because of this, the return did not qualify for a free return under our standard policy.

Despite that, as an exception and with the intention of providing the best possible support, a refund was issued without applying any return fee. We understand that the situation took longer than expected and may have caused frustration, and we’re truly sorry for any inconvenience this may have created during the process.

Our goal is always to communicate clearly and assist fairly in every case. We appreciate the time taken to explain the situation, and we’re here if any further clarification or help is needed.

— Zespół XLMOTO

Rated 5 out of 5 stars

Quick

Quick, reliable delivery. Easy return process! Really enjoyed this purchase.

October 20, 2025
XLMOTO Polska logo

Reply from XLMOTO Polska

We're happy to hear that you enjoyed your purchase and found our delivery and return process easy. Thank you for your positive feedback!

Rated 5 out of 5 stars

Overall great experience

Overall great experience. Broad choice of really good quality products. Moreover, returns handled perfectly

October 13, 2025
XLMOTO Polska logo

Reply from XLMOTO Polska

We're happy to hear that you had such a great experience! It's wonderful that you appreciate our broad selection and the way we handle returns. Thanks for your feedback.

Rated 5 out of 5 stars

It is usually both cheap and fast…

It is usually both cheap and fast delivered. Would recommend

October 8, 2025
XLMOTO Polska logo

Reply from XLMOTO Polska

Thank you for your kind words! We’re glad you’re happy with the prices and delivery speed. 😊
— The XLMOTO Team

Rated 5 out of 5 stars

Thyu

Quick delivery, good prices

June 21, 2025
XLMOTO Polska logo

Reply from XLMOTO Polska

We're happy to hear that you had a great experience with our quick delivery and good prices. Thank you for your positive feedback!

Rated 3 out of 5 stars
XLMOTO Polska logo

Reply from XLMOTO Polska

Sorry your delivery took longer than expected. We’re looking into what happened and will work to prevent it from happening again. Thanks for your patience!

Regards,
XLMOTO

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